Principal Customer Solutions Manager
Amazon
- Seattle, Washington, United States
- Seattle, Washington, United States
Über
Foundation Model Provider's compute footprint represents one of the most demanding workloads on the AWS platform, pushing the boundaries of what's possible with exabyte-scale data, millions of interconnected GPUs, complex networking topologies, and custom hardware acceleration requirements. As Principal CSM, you'll establish a deep understanding of their business vision, culture, and processes while guiding them through the people, process, and technology facets of their cloud journey.
This position offers a unique opportunity to influence the development of some of the world's most advanced AI systems. You'll drive adoption strategies and transformation initiatives that enable customers to train, fine-tune, and serve state-of-the-art generative AI models, helping shape the future of artificial intelligence while working at the edge of AI cloud technology.
Role could require travel depending on candidate location, 25-35%.
Key job responsibilities
As Principal CSM, you will help solve the customer's challenges through new ideas, tools and mechanisms. Successful candidates will have a strong technical background, be aware of details that matter, have excellent problem-solving abilities, and be exemplary communicators both at the executive and project team level. The candidate will have the ability to gain stakeholder buy-in, and negotiate and lead virtual teams, regardless of geographical or organizational boundaries. The candidate's enterprise cloud experience and operational excellence will influence the team's decisions, provide insight, and help drive secure and robust solutions. You will drive the effective use of mechanisms to improve migration and adoption velocity and our customer's ability to operate systems at scale on AWS, reducing their time to benefit.
CSMs understand the Executive and Functional Leader business priorities and work closely with the
Sprachkenntnisse
- English
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