Housing Operations and Systems Manager

Working Title

Housing Operations and Systems Manager

Posting Number

CSA02573P

Department

SDSU-University Housing

Physical Location of Position (City)

Brookings

Posting Text

South Dakota State University (SDSU), University Housing and Residential Life is looking for a dedicated professional to provide oversight and leadership for interconnected systems as a Housing Operations and Systems Manager within University Housing and Residential Life. The position will serve as the master system administrator for housing platforms as well as provide strategic oversight for housing operations logistics which directly impact the student experience and campus safety.

Housing and Residential Life provides an exemplary on campus living experience for over 4,500 South Dakota State University students and 3,200 guests. This is achieved through community building, engagement, premiere facilities, and creating a positive relationship with our residents and guests.

This position is internal only, open to full-time permanent employees of SDSU and located in Brookings, SD.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities:

• Provide strategic leadership and oversight for the integrity, security, and functionality of Housing and Residential Life's operational and data systems.
• Ensure the accuracy and consistency of housing, occupancy, and financial data across enterprise platforms, StarRez and Banner, transforming information into actionable insights that guide departmental decision-making.
• Manage housing operation processes to include opening and closing logistics, key control, and access management while maintaining compliance with institutional, state, and federal standards.
• Serve as a master enterprise system administrator, this role configures applications, automates workflows, and collaborates with IT and campus partners to enhance efficiency and data transparency.
• Supervise professional and student staff, fostering a culture of accountability, service excellence, and continuous improvement across all housing operations.

Benefits:
SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university's guidelines.

Knowledge, Skills & Abilities:
Knowledge of:

• StarRez Experience – Including web and portal work
• SQL or StarQL knowledge and experience
• Technological acumen
• Student housing/customer service

Skill & Ability to:

• Ability to work with large data projects
• Detail oriented
• Ability to think strategically about operational processes and the experience of all stakeholders

Comments: This position is classified as a Policy/Data Analyst.

Application Procedures:
This system will guide you through the electronic application form. This employment site will also require the attachment of a cover letter, which should specifically address how the candidate meets the qualifications as outlined in the advertisement, resume, and a reference page with the contact information for three professional references. Email applications will not be accepted.

Any offer of employment is contingent on the university's verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to South Dakota State University's Drug and Alcohol Testing Policy 4:14.

Posting Date

01/06/2026

Closing Date

01/21/2026

Open Until Filled

No

First Consideration Date

Advertised Salary

Commensurate with qualifications, starting at $25.06

Duration of the Term

12 months

If Other, describe duration

Appointment Percent

100

Work Hours

8AM-5PM M-F

Typical Hours Worked Per Week

Appointment Type

Regular

Scope of Search

Internal

If internal, define scope of search

This position requires

No Requirement

If other, please indicate

Department Description and Cultural Expectations

SDState is the state's largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.

Equal Employment Opportunity Statement

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land-grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU, Brookings, SD Phone:

Contact Information

For additional information regarding this position or questions about the online application process, please contact Human Resources