Orthopedic Private Practice Administrative Assistant

About Us:

We are a patient-focused private Hand and Orthopedic practice dedicated to providing exceptional care. Our team values professionalism, efficiency, and compassion, and we are seeking an organized and proactive Administrative Assistant to support our front and back office operations.

Position Summary:

The Administrative Assistant will play a key role in ensuring the smooth operation of our practice. This position involves patient-facing duties, office management tasks, medical records management, assistance with the collection process, and coordination with clinical staff. The ideal candidate is detail-oriented, has excellent communication skills, and thrives in a fast-paced healthcare environment. The Administrative Assistant will also assist with special projects to support the growth and efficiency of the practice.

Key Responsibilities:

• Back up the front desk during peak clinic hours to ensure smooth patient flow
• Greet and assist patients in-person and via phone, ensuring a welcoming experience
• Schedule and confirm patient follow-up appointments
• Manage patient records, including data entry, filing, retrieval, and overall medical records management in compliance with HIPAA regulations
• Assist with pre-encounter insurance verification and billing-related inquiries
• Support the collection process by assisting patients with payments, setting up