Host

Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring exceptional guest relations. This role requires excellent communication skills and a passion for customer service in a fast-paced restaurant environment.

Duties

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and maintain an organized seating chart to optimize table turnover.
• Answer phone calls with proper phone etiquette, addressing inquiries and taking reservations as needed.
• Collaborate with the serving staff to ensure smooth service and guest satisfaction.
• Assist in maintaining cleanliness and organization of the front-of-house area.
• Utilize the Aloha POS system for managing orders and processing payments efficiently.
• Provide assistance to guests by answering questions about the menu, specials, and restaurant policies.
• Handle guest complaints or concerns promptly, ensuring a positive dining experience.

Skills

• Strong customer service skills with a focus on guest relations.
• Excellent communication abilities, both verbal and written.
• Experience in food service or restaurant settings is preferred.
• Familiarity with POS systems, particularly Aloha POS, is a plus.
• Ability to multitask effectively in a busy environment while maintaining attention to detail.
• A friendly demeanor with the ability to help guests feel welcome and valued.
• Previous experience in hotel or restaurant roles is advantageous but not required.

Join us in providing an exceptional dining experience where every guest feels at home

Job Type: Part-time

Pay: From $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person