Team Leader Technical Sales SupportTipTopJob • Wellingborough, England, United Kingdom
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Team Leader Technical Sales Support
TipTopJob
- Wellingborough, England, United Kingdom
- Wellingborough, England, United Kingdom
Über
Technical Support Team Leader for Control and Automation, circa GBP 45K negotiable depending upon experience + benefits. Mainly office based, requiring experience and understanding of Electrical Control and Automation components to provide technical knowledge to the internal sales team and external customers while developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products (including photo electric, inductive, capacitive types) is advantageous. Roles may cover industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control and automation components. The successful candidate will understand and identify the full product range and offer alternatives where required to advise on product selection. You will liaise with Field Sales Engineers and other staff to achieve branch objectives and sales performance, and in a small dedicated team environment engage in other duties. Office based roles are likely to be in the Huntingdon, Corby, Kettering, Wellingborough, Northampton, Bedford area to enable commuting.
Responsibilities
Lead and mentor a team of technical support staff to ensure high customer satisfaction and drive sales growth through technical support expertise. Manage and supervise staff, set work priorities, and conduct staff appraisals. Provide technical knowledge to support internal sales and external customers while promoting products and services. Collaborate with Field Sales Engineers and other branch and sales staff to achieve objectives. Engage in other duties typical of a small, dedicated team environment.
Knowledge and Experience / Qualifications
GCSE Maths and English (or equivalent). Desirable but not mandatory: ONC/HNC in Electrical Engineering (or equivalent qualification). Technically competent with a range of electrical equipment and practices. Good working knowledge of Microsoft Office and data entry systems. Full clean driving licence. Experience of supervising a team in similar sales/customer service environment. Liaise with Sales Engineers, other branches and sales staff. Assist with telesales and other proactive sales activities. Experience in an electrical engineering role or a background in electrical distribution is advantageous.
How to Apply
To register your interest, apply with an up-to-date CV and we will be pleased to call you for a confidential discussion.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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