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Technical Sales Engineer
Trinity Commercial
- Acton, England, United Kingdom
- Acton, England, United Kingdom
Über
This exciting opportunity is looking for a key member of the sales team to build close relationships with customers in dealing with sales enquiries, producing accurate and competitive quotes.
Working with a new and existing customer base with commercial and technical support.
Main duties of the role will include:
· Processing customer enquiries, which will involve:
· Initial customer contact via telephone, email and face to face
· Managing and understanding and interpreting customer requirements
· Producing layouts and costed solutions to satisfy these requirements using CAD programs. AutoCAD is essential.
· Production of quotations/tenders in a timely, clear, detailed and accurate manner.
· Follow up quotations in a timely manner to secure profitable orders
· Maintain expert level of product knowledge and applications.
· Provide pre-sales technical expertise and product education to new and existing customers
· Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
· Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
· Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
· Pursue new business opportunities
· Occasional site and customer visits
· Supporting the Contracts, Engineering and Production departments
· Building relationships with customers and potential customers to understand their requirements.
The right candidate would ideally
· Hold relevant technical sales experience
· Have experience working with Autocad including 2D and 3D drawings
· Experience working within a busy manufacturing environment
· Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via SageCRM
· Confident to pursue new business opportunities
· Happy to attend occasional site and customer visits
· Excellent communication skills
Hours Monday to Thursday 7.30m to 4pm, Friday 7.30am to 1pm
Sprachkenntnisse
- English
Hinweis für Nutzer
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