Inside Freight Sales CoordinatorVzw Miss Unique • Ashford, England, United Kingdom
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Inside Freight Sales Coordinator
Vzw Miss Unique
- Ashford, England, United Kingdom
- Ashford, England, United Kingdom
Über
Inside Sales
colleague to join our team. In this role, you will be responsible for generating new business from both inbound leads and re-engaging lapsed accounts. The ideal candidate will have Inside sales or ops experience within freight forwarding, logistics, or transport services, with strong communication and relationship-building skills.
What We Offer
Competitive salary. £35k DOE & Neg
Hybrid option post probation
Based TW15 or CM8
Mon-Friday 9-5.30
Opportunity to grow within a fast-paced SME freight company.
Training on freight forwarding services and systems.
A collaborative team environment with direct input into sales strategy.
Key Responsibilities
Customer Engagement: Make outbound calls to potential and existing clients to promote freight services (air, sea, road, courier).
Re-engage dormant or lapsed customers, focusing on win-back opportunities.
Provide quotations via ops teams and/or rate requests, and follow-ups to secure bookings.
Sales Support & Administration
Update customer records, and track activity.
Collaborate with operations/customer service teams to ensure smooth onboarding of new clients.
Performance & Reporting
Work towards individual sales targets (calls, meetings booked, new accounts opened, revenue).
Key Skills & Competencies
Excellent telephone manner and communication skills (verbal and written).
Ability to build rapport and convert cold leads into active opportunities.
Strong organisational skills and attention to detail.
Ability to work independently and manage time effectively.
Commercial awareness of freight forwarding and logistics services.
Experience & Qualifications
Prior experience in inside sales, telesales, or account management (ideally within freight forwarding, logistics, or transport).
Knowledge of shipping modes (air, sea, road, courier) is highly desirable.
Competence with Excel, and Outlook.
GCSEs/A-levels (or equivalent); degree preferred but not essential.
KPIs & Targets
Number of outbound calls/emails per week.
Conversion of leads into qualified opportunities.
Number of new accounts won per month/quarter.
Revenue contribution from re-engaged or new customers.
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Sprachkenntnisse
- English
Hinweis für Nutzer
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