Operations & Administrative Generalist - REMOTE

Job Title: Operations & Administrative Generalist

Location: Remote
Reports to: Finance
Experience Level: 3–5 years
Education: Degree or relevant years of experience required

Role Overview

We are seeking a highly capable Operations & Administrative Generalist to serve as a trusted problem-solver across the organization. This role is ideal for someone who thrives on ownership, autonomy, and variety — a true "go figure it out" professional who can take on necessary but often overlooked operational tasks and drive them to completion without handholding.

This is not deep analytics or reporting role. Instead, it is a wide-ranging generalist position focused on execution, follow-through, and operational reliability.

This role will support the business across a broad range of operational and administrative needs, including but not limited to:

Payroll & Tax Administration

• Set up, manage, and maintain payroll-related tax accounts (federal, state, local)
• Own access and credentials for systems such as EFTPS and other tax portals
• Communicate directly with federal, state, and local government agencies to resolve issues, open accounts, or answer inquiries
• Ensure compliance-related tasks are completed accurately and on time

Employee Credit Card Management

• Issue and manage employee credit cards
• Monitor usage and ensure adherence to company spending policies
• Serve as a gatekeeper for expense-related questions and escalations

Vendor & Purchasing Oversight

• Review employee purchase requests and vendor orders
• Act as a line of defense to ensure purchases are business-related and appropriate
• Coordinate with vendors as needed to resolve issues or questions

Fleet Management

• Maintain records of company vehicles, including assignments, registrations, and renewals
• Track tickets, violations, and related documentation
• Serve as the primary point of contact for fleet-related matters

Ad Hoc & Special Projects

• Take ownership of short-term, cross-functional operational tasks that may take an hour or two but are critical to keeping the business running smoothly
• Step into undefined problems, determine next steps, and execute without excessive direction
• Support leadership with operational clean-up, process follow-through, and miscellaneous needs as they arise

• 3–5 years of relevant experience in operations, administration, finance support, or a similar generalist role
• Strong problem-solving mindset with the ability to independently navigate unclear or unfamiliar situations
• Comfortable contacting external agencies, vendors, and partners by phone or email
• Solid Excel skills (tracking, organizing, basic formulas)
• High level of ownership, reliability, and follow-through
• Ability to manage many small but important tasks simultaneously
• No degree required; degree type is agnostic and experience is valued over formal education

Competitive salary, with opportunities for performance based incentives
Robust health benefits package including premium health, dental and vision insurance. FSA, HSA
Company sponsored Short and Long Term disability
Company Sponsored Life Insurance
401k plan with generous company match
Generous PTO policy with paid holidays and sick leave

Ready to join a passionate team and make a difference in healthcare? We want to hear from you

United Woundcare Institute is a pioneering provider of wound care services that has redefined the standard of care in this vital medical area. With a patient-centered approach, we have successfully healed some of the largest and most complex wounds, treating almost 10,000 wounds each month. We are dedicated to propelling wound care to a whole new level, going wherever our patients are, whether in hospitals, nursing facilities, or homes. What sets us apart is our multi-specialty physicians, multi-modality treatments, and a multi-setting approach, ensuring continuity and consistency in care. Our results speak for themselves - our healing outcomes are unparalleled, reducing hospital readmissions and boosting star ratings. Our current partners include skilled nursing facilities, home health agencies, assisted living facilities, physician group practices, and hospital systems, all of whom have experienced the impact of our dedicated and relentless approach. With a focus on care coordination and evidence-based protocols, United Woundcare Institute is your trusted partner in healing. Join us and experience the difference.