Operations Coordinator

Position Summary

Under the supervision of the Operation and Safety Assistant, the Operations Coordinator plays a key role in ensuring the smooth execution of on-site operations throughout the year. Depending on the season, this position supports team supervision, facility safety, staff training, seasonal preparation, and emergency management.

This role is ideal for a hands-on, organized, and proactive individual who thrives in an operational environment that evolves with the seasons.

Key Responsibilities

• Coordinate and support field teams across departments and seasons
• Ensure tasks are completed efficiently and in compliance with established procedures
• Assist in the supervision of staff (ski patrol, lifts, water park, slides, maintenance, etc.)
• Contribute to the maintenance, improvement, and seasonal preparation of facilities and equipment
• Apply and enforce occupational health and safety standards
• Act as a resource person or trainer when required
• Participate in incident management, emergency response, and risk prevention

Seasonal Responsibilities

Winter – Mountain Operations

• Support ski patrol operations: scheduling, training, task follow-ups, and installations
• Ensure safety at all times and anticipate conditions requiring operational adjustments
• Participate in accident follow-ups and ensure high-quality first aid response
• Support chairlift operations, including:
• Training follow-ups (ASSQ and internal)
• Enforcement of safety procedures
• Ensuring proper operation of equipment and work areas
• Act as a decision-maker during non-routine situations (evacuations, breakdowns, incidents)

Fall – Season Preparation

• Ensure documentation is up to date, accessible, and properly maintained
• Participate in the review of emergency procedures and training follow-ups
• Learn and apply procedures related to lift breakdowns and evacuation scenarios
• Assist in preparing the clinic, IT access, and operational documents (GRAM, resort maps)
• Conduct inventories and support the installation of fixed equipment and lifts

Summer – Water Park & Summer Operations

• Support the supervision of lifeguard teams
• Ensure operational continuity and smooth daily operations
• Participate in initial and ongoing staff training
• Ensure incident follow-ups, prevention measures, and risk management
• Support water quality operations, including:
• Logbook monitoring
• Pool calibration
• Application of procedures and quality standards

Spring – Transition & Improvement

• Participate in planning operational improvements (filtration, piping, equipment, products)
• Contribute to guest safety and emergency procedures
• Conduct equipment inventories and preparation
• Participate in training of aquatic teams
• Ensure proper signage and clear communication of important guest information

Qualifications

• High school diploma completed or in progress
• Excellent physical condition and strong interest in outdoor work
• Leadership skills, sense of responsibility, and initiative
• Ability to work both independently and as part of a team
• Strong organizational skills and attention to detail
• Good communication skills
• Valid driver’s license
• Assets : First aid training,