Medical Assistant

• JOB SUMMARY/PURPOSE

• Assists practitioner in performance of procedures, telephone prescription orders/refills, maintaining patient records and relaying test results. Acts as a lead/resource for back office staff, which may include monitoring and training staff.

• DEPARTMENT DESCRIPTION

• Our primary care sports medicine physicians specialize in preventing, diagnosing and treating injuries related to participation in sports and/or exercise, specifically the rotation or deformation of joints or muscles caused by engaging physical activities. We also offer a Concussion Care Program to provide diagnosis, treatment and safe return to play for athletes following concussions. The program provides expert, individualized care for athletes of all sports and ages.

• EXPERIENCE/EDUCATION/QUALIFICATIONS

• High school diploma or equivalent required.

• Certified Medical Assistant required.
• Healthcare Provider BLS required.
• Previous medical back office experience/medical assistant training, or completion of a Medical Assistant/Certified Medical Assistant program required.
• One (1) year experience in a healthcare setting required.
• Previous leadership/supervisory experience preferred.
• Experience or training with phone systems, fax machines and copy machines required.
• Experience or training with clinic computer software programs required.

• KNOWLEDGE/SKILLS/ABILITIES

• Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.

• Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients.
• Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
• Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
• Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
• Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply.

• PHYSICAL DEMANDS

• Rarely
  % of the time)

  Occasionally
  % of the time)

  Frequently
  % of the time)

  Continually
  (67 – 100% of the time)

  WALK - INCLINE

  LIFT (Floor to Waist: 0"-36" Lbs

  LIFT (Knee to chest: 24"-54" Lbs

  PULL (0-20 pounds force)

  CLIMB - STAIRS

  LIFT (Floor to Waist: 0"-36" Lbs

  LIFT (Floor to Waist: 0"-36" Lbs

  LIFT (Waist to Eye: up to 54" Lbs

  LIFT (Overhead: 54" and above Lbs

  SQUAT Repetitive

  KNEEL (on knees)

  REACH - Upward

  SIT

  WALK - LEVEL SURFACE

  LIFT (Knee to chest: 24"-54" Lbs

  SQUAT Static (hold >30 sec)

  ROTATE TRUNK Sitting

  ROTATE TRUNK Standing

  FINGER DEXTERITY

  PINCH Fingers

  CARRY 1-handed, pounds

  CARRY 2-handed, pounds

  MANUAL DEXTERITY Hands/wrists

  STAND

  BEND FORWARD at waist

  REACH - Forward

  GRASP Hand/Fist

  PUSH (0-20 pounds force)

  PUSH pounds force)

  PUSH pounds force)

  PUSH (60 or more pounds force)

Location: Samaritan Health Services · GSR Sports Medicine
Schedule: hrs/pp), Day