Dental Assistant

Comfort Plus Family Dental

Position Summary
The Dental Assistant supports clinical and administrative operations by delivering high-quality patient care, maintaining treatment room readiness, and upholding all office standards, policies, and procedures. Professionalism, attention to detail, adaptability, and teamwork are required at all times. This role requires strong chairside skills and a commitment to maintaining a calm, welcoming environment for patients.

Core Values & Expectations

• Deliver exceptional patient care and ensure a positive patient experience
• Communicate respectfully and professionally with patients and staff
• Demonstrate kindness, empathy, patience, and accountability
• Maintain confidentiality and HIPAA compliance
• Commit to continuous learning and improvement

Requirements
Uniforms & Appearance (Required)

• Solid-colored scrubs only; no bright or distracting colors
• Clean, professional appearance at all times
• Long hair must be tied back
• No heavy perfumes or scented products
• OSHA-compliant, closed-toe shoes only (no mesh; solid color)

Office Policies & Professional Conduct

• Cell phone use permitted only during breaks or emergencies
• No food or drink in clinical areas
• No gum chewing during work hours
• Punctuality and preparedness required for all shifts and meetings
• Respectful conduct toward patients and staff required at all times
• Participation in assigned cleaning duties required

Patient Care & Chairside Duties

• Greet and escort patients; manage patient flow and wait times
• Prepare treatment rooms and instruments for procedures
• Review and update patient health histories
• Take radiographs, impressions, and intraoral scans
• Assist the dentist by anticipating needs during procedures
• Ensure patient comfort and address concerns
• Provide post-treatment instructions
• Document procedures, materials, lab cases, and follow-up care
• Ensure charts are complete at the end of each appointment

Treatment Rooms, Sterilization & Equipment

• Maintain clean, stocked, and organized treatment rooms
• Follow OSHA sterilization and infection control protocols
• Sterilize instruments and equipment immediately after use
• Store sterilized items properly
• Organize trays, drawers, and equipment
• Track and manage dental laboratory cases
• Follow preventative maintenance schedules

Records, Inventory & Office Support

• Maintain secure, HIPAA-compliant patient records
• Prepare charts and materials for upcoming appointments
• Manage patient recall and follow-up systems
• Monitor inventory levels and ensure rooms remain stocked
• Assist with supply ordering per office protocols
• Support front desk and administrative needs as required

Team Participation, Flexibility & Growth

• Participate in team meetings and office operations
• Support cross-training, collaboration, and mentoring
• Remain flexible to changing responsibilities and office needs
• Assist other departments as needed
• Pursue professional development and participate in performance reviews

Experience

• 3–5 years of dental assisting experience required
• Bachelor's degree not required

Acknowledgement
This job description outlines the expectations of the role. Duties may be modified or expanded as needed and do not constitute an employment contract.