Housing Case Manager

• Are you someone who has the heart and compassion to help others? Do you enjoy working in a team-focused environment? If so, ECHO might be the place for you We are looking for long-term team members with a strong work ethic and a love for helping others. The team you would be joining is passionate about finding affordable housing regardless of the challenges they face.
• ECHO is currently looking for Housing Case Managers to fill openings in our Florence office.
• Eastern Carolina Housing Organization (ECHO) is a non-profit, homeless service provider which encompasses the 13 northeastern counties of South Carolina and 3 counties in southeastern North Carolina. The corporate office is located in Myrtle Beach, SC, with satellite offices in Sumter & Florence, SC.
• What you can expect:
• Competitive pay
• No nights or weekends
• Paid time off
• Medical, dental, and vision benefits
• Short-term disability insurance
• Long-term disability insurance
• Paid training
• A professional and fun work environment
• Great peer and management support
• Above all, respect your contributions

Responsibilities:

• Determines eligibility of new clients
• Locates reasonable housing that meets clients' needs
• Negotiates/mediates with landlords on behalf of the client
• Manages client's case plans from beginning to end, making referrals to outside support agencies when appropriate
• Follows the Housing First, client-centered approach to serving program participants
• Transports clients in company vehicle when necessary
• Performs other related duties as assigned

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to function well in a high-paced environment
• Proficient with Microsoft Office Suite or related software
• Ability to document all interactions with clients in a clear, unbiased language
• Ability to take innovative and creative approaches to difficult situations
• Valid Driver's License with a clean driving record

Education and Experience:

• High school diploma or equivalent
• At least two years in determining eligibility for Federal/State Housing programs preferred
• General knowledge of standard office equipment
• Experience with trauma-informed services and motivational interviewing is preferred

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Able to lift at least 25 pounds with assistance
• Working in the field with clients to complete intakes, housing inspections, and other functions

Job Type: Full-time

Pay: Up to $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Florence, SC Required)

Ability to Relocate:

• Florence, SC 29501: Relocate before starting work (Required)

Work Location: In person