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Front Desk ReceptionistComplete Team OutfitterKalamazoo, Michigan, United States
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Front Desk Receptionist

Complete Team Outfitter
  • US
    Kalamazoo, Michigan, United States
  • US
    Kalamazoo, Michigan, United States

Über

Front Desk Receptionist

Position Overview

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the first point of contact for our company. This role is essential to delivering our white-glove experience—welcoming clients, supporting internal teams, and maintaining a polished, professional front-of-house environment. The ideal candidate is highly organized, personable and takes pride in creating an exceptional customer experience.

Key Responsibilities

Front Desk & Customer Experience

· Greet all clients, vendors, and visitors with professionalism and enthusiasm

· Answer and direct incoming phone calls, emails, and walk-in inquiries

· Provide basic information about our services, processes, and timelines

· Assist customers with order pickups, and general questions

· Maintain a clean, organized, and welcoming front desk and showroom and client-facing areas

Administrative Support

· Schedule appointments, client consultations, and internal meetings as needed

· Receive and distribute deliveries and incoming packages

· Assist with data entry, filing, and light clerical tasks

· Support sales, production, and management teams as needed

Showroom & Light Cleaning Duties

· Ensure front-of-house and client facing spaces remain tidy, organized, and presentation-ready

· Light cleaning duties including wiping counters, keeping displays and racks orderly and clean, sweeping common areas, and restocking supplies

· Maintain a professional, brand-aligned appearance of displays and customer areas

Qualifications & Skills

· 1–3 years of experience in a receptionist, front desk, or customer-facing role preferred

· Strong verbal and written communication skills

· Friendly, polished, and service-oriented demeanor

· Highly organized with strong attention to detail

· Comfortable multitasking in a fast-paced, creative environment

· Proficiency in Microsoft Office, including Outlook, Word, and Excel

· Ability to multitask and stay organized in a fast-paced, production-based environment

What We Offer

· A creative, team-oriented work environment

· Stable, full-time employment with consistent hours

· Room to grow within the company

· PTO

· Benefits

· Employee discount

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

  • Kalamazoo, Michigan, United States

Sprachkenntnisse

  • English
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