Front Desk Receptionist
- Kalamazoo, Michigan, United States
- Kalamazoo, Michigan, United States
Über
Front Desk Receptionist
Position Overview
We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be the first point of contact for our company. This role is essential to delivering our white-glove experience—welcoming clients, supporting internal teams, and maintaining a polished, professional front-of-house environment. The ideal candidate is highly organized, personable and takes pride in creating an exceptional customer experience.
Key Responsibilities
Front Desk & Customer Experience
· Greet all clients, vendors, and visitors with professionalism and enthusiasm
· Answer and direct incoming phone calls, emails, and walk-in inquiries
· Provide basic information about our services, processes, and timelines
· Assist customers with order pickups, and general questions
· Maintain a clean, organized, and welcoming front desk and showroom and client-facing areas
Administrative Support
· Schedule appointments, client consultations, and internal meetings as needed
· Receive and distribute deliveries and incoming packages
· Assist with data entry, filing, and light clerical tasks
· Support sales, production, and management teams as needed
Showroom & Light Cleaning Duties
· Ensure front-of-house and client facing spaces remain tidy, organized, and presentation-ready
· Light cleaning duties including wiping counters, keeping displays and racks orderly and clean, sweeping common areas, and restocking supplies
· Maintain a professional, brand-aligned appearance of displays and customer areas
Qualifications & Skills
· 1–3 years of experience in a receptionist, front desk, or customer-facing role preferred
· Strong verbal and written communication skills
· Friendly, polished, and service-oriented demeanor
· Highly organized with strong attention to detail
· Comfortable multitasking in a fast-paced, creative environment
· Proficiency in Microsoft Office, including Outlook, Word, and Excel
· Ability to multitask and stay organized in a fast-paced, production-based environment
What We Offer
· A creative, team-oriented work environment
· Stable, full-time employment with consistent hours
· Room to grow within the company
· PTO
· Benefits
· Employee discount
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Sprachkenntnisse
- English
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