Patient Surgical Coordinator

Surgical Patient Coordinator

At Chicagoland Oculoplastics Consultants, PLLC we pride ourselves on providing world class patient care and cutting edge medical practices. We love what we do in the challenging and ever changing medical field, and we encourage our team to bring their authentic and passionate selves to work.

Oculoplastics - also known as oculoplastic surgery - is the subspecialty of ophthalmology that centers on surgical and reconstructive procedures of the eyelids, tear drainage system (lacrimal), orbit (eye socket), and adjacent facial structures.

We are looking for a compassionate and detail-oriented Surgical Patient Coordinator to join our team. This role goes beyond just scheduling procedures—you'll play a vital part in guiding patients through their surgical journey, ensuring they feel informed, supported, and cared for every step of the way.

If you enjoy both administrative work and meaningful patient education , this may be the perfect fit.

Key Responsibilities:

• Schedule surgeries and assist in scheduling pre-op and post-op appointments
• Verify insurance coverage and obtain prior authorizations
• Communicate with patients regarding surgery prep and recovery instructions
• Coordinate lab work, imaging, and required medical clearances
• Update and maintain patient information in EHR systems
• Serve as a liaison between patients, providers, and surgical centers
• Assist with referrals and ensure all required documentation is complete

Education, Experience, and Licensing Requirements.

What We're Looking For:

Essential:

• 2+ years in a surgical scheduling or healthcare admin role or
• 1–2 years of experience in a medical office
• Experience with insurance verification and prior authorizations
• Proficient in Electronic Health Records
• Strong communication and customer service skills
• Ability to multitask and stay calm under pressure
• Friendly, patient-focused attitude
• High school diploma, GED or equivalent required;
• Flexibility and willingness to travel to from Elmhurst to Des Plaines and Hoffman Estates offices as needed
• Considered a Plus:
• CMA or similar certification
• Knowledge of medical terminology and surgical procedures relating to ophthalmic, oculoplastics or plastic surgery
• Experience with Modernizing Medicine as an EMR system and/or Epic

Benefits:

• Competitive pay
• Health insurance
• Paid time off & holidays
• 401(k) with employer match
• Opportunities for growth and training
• Discounts on products and services

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Application Question(s):

• Are you willing to travel to Des Plaines and Hoffman Estates as needed
• Which best describes your experience and interest ?

A) I have strong experience in surgery coordination
B) I have some experience and am comfortable with patient communication
C) I prefer to focus on administrative scheduling with limited patient interaction
D) I don't have experience, but I'm open to learning

• Please describe the medical specialty areas you have supported or worked in (e.g., oculoplastics, general ophthalmology, plastic surgery, etc.) and the type of practice setting (e.g., hospital-based clinic, outpatient surgery center, private practice).
• Which Electronic Health Record (EHR) systems have you used? Please list.

Education:

• High school or equivalent (Required)

Experience:

• surgery coordination or other medical office : 1 year (Preferred)
• prior authorizations or insurance verifications: 1 year (Preferred)

Work Location: In person