Intake Clerk

Job Overview
We are seeking a dedicated and detail-oriented Intake Clerk to join our dynamic team. The ideal candidate will possess a strong background in medical administrative support and demonstrate proficiency in managing patient intake processes. As an Intake Clerk, you will play a crucial role in ensuring accurate patient information collection, maintaining compliance with healthcare regulations, and providing exceptional service to patients and healthcare providers.

Responsibilities

• Collect and verify patient information, ensuring accuracy and completeness of documentation for medical records.
• Manage the intake process by scheduling appointments, confirming insurance eligibility, and conducting insurance verification.
• Utilize Electronic Health Record (EHR) systems such as Epic, Meditech, and Athenahealth to input and update patient data efficiently.
• Review medical documentation for compliance with HIPAA regulations and ensure adherence to confidentiality standards.
• Maintain organized filing systems for patient records and ensure timely retrieval of information as needed.
• Collaborate with healthcare providers to facilitate seamless communication regarding patient care needs.
• Provide clerical support at the front desk, including answering multi-line phone systems and managing patient interactions with professionalism.

Skills

• Proficient in medical terminology, CPT coding, ICD-9, and ICD-10 classifications to ensure accurate documentation.
• Experience with various EHR systems such as eClinicalWorks, Eaglesoft, or Dentrix is highly desirable.
• Strong computer skills including proficiency in Microsoft Office applications for documentation and reporting purposes.
• Excellent customer service skills with a focus on patient satisfaction and effective communication.
• Bilingual capabilities are a plus to enhance patient interactions within diverse communities.
• Previous experience in a medical office or clinic environment is preferred, along with familiarity with medical billing processes.
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced setting.
• Knowledge of health information management practices and insurance processes is essential. Join us in providing exceptional care through efficient intake processes that prioritize patient needs

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person