Training Specialist

Job Title: Training Specialist

Location: Grand Rapids, MI 100% Hybrid (mostly remote; will update candidate when an offer is made)

Duration: 03 months of contract.

TECHNICAL SKILLS

Must Have

• Ability to follow any given style guide
• Ability to follow documented steps in a job aid to create a demo video
• Articulate software training content creation
• Creating simulation exercises for eLearn modules based on job aids.
• Microsoft product experience is a must.

Nice To Have

• Jira
• UKG

Client Equipment to be Provided.

Job Summary

Analyzes customer training needs, develops, and organizes the training service, and provides training on assigned applications. Masters assigned applications and related workflows to develop audience-specific training infrastructure (including traditional and computer-based curriculum materials); organizes the registration and certification processes; and conducts classroom and one-on-one training. Works closely with project leadership and key customer leaders, to ensure that the training program is appropriately structured to satisfy a broad range of training audience requirements, including physicians. Regularly provides guidance, to less experienced Information Training Specialists.

Essential Functions

• Adult learning theory and instructional design models (ADDIE, SAM)
• Curriculum development
• Needs analysis and learner assessment
• Storyboarding and content mapping
• Collaboration with SMEs and trainers
• Learning authoring tools (Articulate, Captivate, Rise)
• Visual and written communication
• Learning experience design (L&D)
• Accessibility and inclusive design
• Data-driven content iteration
• eLearning authoring tools (Articulate, Captivate, Rise)
• Visual and written communication
• Learning experience design (LxD)
• Accessibility and inclusive design
• Data-driven content iteration.

Qualifications

• Required Associate's Degree
• Preferred Bachelor's Degree
• 5 years of relevant experience Required
• Progressively responsible experience analyzing customer training needs, developing and organizing the training service, and providing training Preferred
• Participant in multiple phases of an integrated system implementation Preferred.