Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to post-treatment care. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, ready to contribute to a positive and efficient dental environment. You will play a vital role in managing patient interactions, maintaining accurate medical records, and supporting the clinical team with essential procedures. This paid position offers an exciting opportunity to grow within a collaborative healthcare setting dedicated to exceptional patient care.

Duties

• Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake and registration processes.
• Schedule appointments efficiently using dental office management software such as Eaglesoft or Dentrix, while managing multiple-line phone systems with professionalism.
• Verify insurance benefits, perform insurance verifications, and handle billing processes including medical collection and coding using CPT, ICD-9, ICD-10 codes in compliance with HIPAA regulations.
• Assist the dental team during procedures by preparing treatment rooms, sterilizing instruments, and providing chairside support with dental terminology and clinical protocols.
• Manage electronic health records (EHR systems) like Meditech or eClinicalWorks, ensuring accurate documentation review and data entry for medical and dental records.
• Handle administrative tasks such as filing, maintaining medical records, processing payments, and managing office supplies to support smooth clinic operations.
• Demonstrate excellent phone etiquette while scheduling appointments, answering patient inquiries, and providing outstanding customer service to foster positive patient relationships.

Qualifications

• Previous experience working in a dental clinic or medical office environment is highly preferred; clinic experience is a plus.
• Proficiency in EMR systems such as Epic, Meditech, Athenahealth or Dentrix is essential; familiarity with Eaglesoft is advantageous.
• Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), HIPAA compliance, and health information management practices.
• Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with multi-line phone systems.
• Bilingual abilities are desirable to serve diverse patient populations effectively.
• Exceptional organizational skills with attention to detail for documentation review and medical billing accuracy.
• Outstanding communication skills paired with professional phone etiquette; ability to handle sensitive information discreetly. Join us in delivering top-tier dental care through a combination of clinical excellence and compassionate patient service This position offers an engaging work environment where your skills will make a meaningful difference every day.

Job Types: Part-time, Temporary

Pay: $ $25.00 per hour

Expected hours: 6.0 – 20.0 per week

Work Location: In person