Luxury Automotive Client Advisor –

Luxury Automotive Client Advisor – INFINITI OF DENVER

Location: Aurora, CO
Department: Sales
Reports To: Sales Management / General Manager
Employment Type: Full-Time
Compensation: Commission-Based
Schedule: Rotating schedule, including evenings and weekends

Position Overview

INFINITI OF DENVER is a Colorado-owned, family-run luxury dealership recognized nationally for exceptional client care and long-term relationships. We are seeking a Luxury Automotive Client Advisor who understands that true luxury is defined not only by the vehicle—but by the experience.

This role is ideal for a professional who values trust, hospitality, and consultative selling. You will guide clients through the ownership journey with integrity, expertise, and a commitment to long-term relationships rather than transactional sales.

Key Responsibilities

• Deliver a refined, relationship-driven client experience consistent with INFINITI OF DENVER's standards of Thoughtful Hospitality
• Build and maintain long-term client relationships through personalized service and follow-through
• Conduct comprehensive needs assessments to recommend appropriate vehicles, features, and ownership solutions
• Present vehicles professionally, including product demonstrations and test drives
• Maintain expert-level knowledge of INFINITI vehicles, technology, and competitive offerings
• Manage pricing discussions, financing options, and trade-in evaluations ethically and transparently
• Oversee the full sales process from initial contact through vehicle delivery and post-sale follow-up
• Proactively follow up to ensure satisfaction, retention, and referral business
• Prospect and develop new business through networking, outreach, and relationship cultivation
• Maintain accurate client records and communication history within CRM systems
• Collaborate closely with finance, service, and leadership teams to ensure seamless transactions
• Represent INFINITI OF DENVER at exclusive client events, vehicle launches, and community engagements

Qualifications & Experience

• Proven success in sales, hospitality, or client-facing roles (luxury experience preferred)
• Strong interpersonal, communication, and negotiation skills
• Professional appearance and demeanor aligned with a luxury brand environment
• Ability to establish trust and credibility with discerning clientele
• Results-driven mindset with the ability to meet or exceed performance expectations
• Proficiency with CRM platforms and digital retail tools

Skills & Attributes

• Exceptional customer service mindset with a focus on long-term relationships
• Strong attention to detail and consistent follow-through
• High emotional intelligence, discretion, and professionalism
• Passion for luxury vehicles, innovation, and premium experiences
• Ability to work flexible hours, including evenings and weekends

Compensation & Benefits

• Commission-based compensation with performance incentives
• Employee vehicle purchase and lease programs
• Supportive, professional environment focused on quality, longevity, and career development
• Opportunity to build a long-term career with one of the most respected INFINITI retailers in the country

Pay: $75, $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person