Ecommerce Specialist

Company Description

Shark Design is a full-service product development company operating from Hong Kong, the USA, and a manufacturing facility in Shenzhen, China. Renowned for its innovative and award-winning product design solutions, Shark Design supports startups, SMEs, and global brands with end-to-end product development services. From initial concept to prototyping, the company's designs integrate mechanical and industrial engineering to streamline production and reduce iterations. Shark Design offers various services, including product design, packaging, engineering, manufacturing, and branding, with a strong focus on enabling businesses to scale efficiently through tailored solutions and strategic planning.

Role Description

This is a full-time, on-site role for an Ecommerce Specialist located in Miami, FL. The Ecommerce Specialist will manage and optimize online sales channels, analyze data to identify trends, handle customer service inquiries, and support e-commerce sales initiatives. Responsibilities include managing product listings, monitoring ecommerce platform performance, executing sales strategies, coordinating with internal teams, and delivering exceptional customer experiences.

Qualifications

• Proficiency in E-Commerce platforms and strategies
• Strong Analytical Skills to interpret data and drive decision-making
• Exceptional Customer Service and Communication skills
• Understanding of Sales principles to support e-commerce growth
• Attention to detail and ability to multitask in a fast-paced environment
• Familiarity with online marketing tools is a plus
• Bachelor's degree in Business, Marketing, or a related field preferred
• Previous experience in e-commerce or retail industries is advantageous