Front Desk Receptionist

Receptionist – Dr. Scalp Head Spa

Pay: Starting at $15/hour + tipping pool

Job Type: Part-time / Full-time

Schedule: Flexible scheduling available

Location: In-person

Job Description

Dr. Scalp Head Spa is looking for a friendly, reliable, and professional Receptionist to join our team. This role is the first point of contact for our clients and plays a key role in delivering a calm, luxury spa experience.

The ideal candidate is organized, personable, and experienced in customer service, preferably within a spa or salon environment.

Reponsibilities

• Greet clients and provide a warm, welcoming first impression
• Manage appointment scheduling, confirmations, and client check-ins/check-outs
• Answer phone calls, texts, and messages professionally and promptly
• Process payments, memberships, and retail sales
• Maintain a clean and organized front desk area
• Assist clients with intake forms and basic information
• Support spa staff with daily front desk operations
• Handle client questions and concerns with professionalism and care

Requirements

• Customer service or receptionist experience preferred
• Strong communication and multitasking skills
• Professional appearance and positive attitude
• Reliable, punctual, and detail-oriented

Preferred Qualifications

• Experience with Fresha booking system
• Experience working in a spa or salon environment
• Familiarity with POS systems and appointment scheduling software

Benefits

• Starting pay of $15/hour
• Tipping pool participation
• Employee discounts on services and products
• Supportive and positive team environment
• Opportunity for growth within Dr. Scalp Head Spa

Job Types: Full-time, Part-time

Pay: $ $18.00 per hour

Expected hours: 20.0 – 35.0 per week

Work Location: In person