Outreach Worker

POSITION: Outreach Worker

BENEFITS: Full benefits available to full-time employees

PAY RATE: $ /hour

DEPARTMENT: Street Outreach

REPORTS TO: Outreach Director

CLASSIFICATION: Non-exempt

HOURS: Full-time/Part-time

Position Summary:

The Outreach Worker provides street-based crisis intervention services, gateway services, referrals, and crisis support counseling to homeless youth on the streets. Supports homeless youth transition into a stable living environment.

Job Duties & Responsibilities:

• The Outreach Worker will work out in the community, as well as spend time at Operation SafeHouse shelters to ensure a seamless transition for youth that are leaving the streets.
• Work closely with all street youth who voluntarily enter into SafeHouse programs.
• Conduct community presentation as requested.
• Conduct intense case management and provide wrap around services.
• Provide continuous transportation throughout case management.
• Enroll clients into Medical & CAL Fresh programs.
• Assist clients in becoming document ready. (Assisting with IDs, Birth Certificates, and Social Security Cards.)
• Developing an individualized "Wellness Plan" that encompasses housing, services, and wellness.
• Connect clients to medical/ mental health resources as needed.
• Complete daily time and activity sheets.
• Complete all intake paperwork for youth who partake in SafeHouse outreach services.
• Responsible for tracking the progress of youth who have entered housing programs. This includes following-up for up to 3 months once they have exited the program.
• Conduct street outreach with other street outreach team members to ensure personal safety. For example: Make weekly trips/visits to bus stations, local malls, Safe Place sites and community centers located at parks and other areas where street youth congregate.
• Complete and submit monthly reports to Outreach Director by the 1st of each month. Maintain statistical data as assigned.
• Maintain clean driving record, keep company vehicle clean and report maintenance issues/auto repair issues to agency in written form.
• Attend community fairs to promote awareness of agency programs and interact with street youth to build trust in our services.
• Maintain proper boundaries with clients to ensure appropriate relationships.
• Complete applicable paperwork such as Apricot & VISPDAT and enter data into HMIS.
• Other duties as assigned.

Skills and Qualifications:

1. High School Diploma or equivalent.

2. Experience working with at risk youth or homeless population.

3. Community engagement 1-year experience.

4. Public speaking 1-year experience.

5. Presentation skills.

6. Good listening and problem-solving skills.

7. Have the ability to work as a team and strong networking skills to build community partnerships.

8. Excellent oral and written communication skills; Computer and word processing skills.

9. Must have current driver license, clean driving record and reliable transportation to provide services listed above.

10. Pass state criminal background check.

Work environment:

• Work indoors and outdoors.
• Fast paced
• Moderate to loud noise level

Physical Demands:

· Must be able to remain in a stationary position

· Light work that includes moving objects up to 20 pounds.

· The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

· Constantly works in outdoor weather conditions.

· Move from one location to another to provide program services to youth on streets.

Job Type: Part-time

Pay: $ $19.00 per hour

Benefits:

• Paid time off
• Retirement plan

Application Question(s):

• Do you have current Driver License, clean driving record?

Education:

• High school or equivalent (Preferred)

Experience:

• working with at risk youth or homelessness population: 1 year (Preferred)
• public speaking: 1 year (Preferred)
• Community engagement: 1 year (Preferred)

Work Location: In person