General Sales Manager

Drive Family First is proud to be a fast-growing, people-focused leader in the Elk Grove automotive community. Our mission is simple: put people first, our employees, our customers, and our community. That commitment shapes everything we do, from the way we serve clients to the way we develop our team.

At Drive Family First, we don't just sell cars; we help people find the right vehicles for their lives. We invest in identifying your strengths and helping you grow both personally and professionally. Our culture is energetic, supportive, and built for high-performing leaders who want to positively impact those around them.

We value teamwork, integrity, and a deep commitment to creating an exceptional customer experience for every guest who walks through our doors.

Competitive Pay: Our leadership roles offer strong compensation designed to reward top performance and support a high-quality lifestyle.

Career Growth: Drive Family First is expanding, and we believe in promoting from within. As our group grows, so do your opportunities to build a long-term, meaningful automotive career.

Strong Support: You'll work alongside a dedicated, high-energy team of sales, service, and management professionals who are committed to your success.

Great Benefits & Perks:

• Medical & dental options, PTO, and 401(k)
• Tenure recognition
• Free car washes & vacuum
• Company picnic & holiday party
• Employee of the Month program
• Supportive and collaborative team atmosphere
• Multiple advancement opportunities

As the General Sales Manager, you will oversee our sales operations and lead the team in delivering an unmatched customer experience while driving profitability and performance. Key responsibilities include:

• Lead, coach, and mentor the sales team on closing strategies and best practices
• Manage showroom operations and maintain expert-level product and inventory knowledge
• Monitor and improve Customer Satisfaction (CSI) performance
• Recruit, hire, motivate, and manage New and Used Sales Consultants, Internet Sales, F&I, and Sales Management
• Conduct daily and weekly sales training sessions to improve team performance
• Drive performance targets related to sales volume, gross profit, and departmental expenses
• Implement and manage CRM processes to ensure proper follow-up and engagement with guests
• Oversee delivery procedures, ensuring customers are properly introduced to service and their first appointment is scheduled
• Effectively manage variable operations to meet monthly and annual forecast goals
• Lead Used Vehicle purchasing, merchandising, pricing, and marketing strategies
• Support and mentor desk managers to improve F&I performance and profitability

• Minimum 2 years of experience as a General Sales Manager with responsibility for full variable operations
• Proven success in leading, building, and training high-performing sales teams
• Strong history of above-average CSI scores and consistent gross and net profit achievement
• Experience managing showroom and internet traffic, including digital marketing strategies (SEO, SEM, social, direct mail, etc.)
• Background leading a BDC department
• Knowledge of Used Vehicle acquisition, merchandising, and retail strategy
• Strong leadership presence, communication skills, and ability to inspire high performance

If this sounds like the perfect role for you, APPLY NOW

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.