Medical Assistant

The Medical Assistant plays a crucial role in coordinating patient care by managing administrative tasks, ensuring seamless communication between patients and providers, and supporting the daily operations of the practice. This position is ideal for a candidate with medical office experience who thrives in a fast-paced, team-oriented environment.

Key Responsibilities

• Serve as the primary point of contact for patients, families, and medical providers.
• Schedule and coordinate patient appointments, ensuring proper provider availability.
• Obtain and verify patient information, insurance details, and prior authorizations.
• Process medical records requests and ensure timely documentation management.
• Assist in tracking and coordinating referrals, test results, and prescription requests.
• Maintain compliance with HIPAA and office protocols to safeguard patient information.
• Provide general administrative support, including answering phone calls, managing emails, and organizing office supplies.
• Support provider efficiency by preparing documentation and pre-visit planning.
• Collaborate with other staff members to enhance workflow and patient satisfaction.

Qualifications

• High school diploma or equivalent required; additional education in healthcare administration or medical assisting preferred.
• Prior experience in a medical office setting, preferably in home-based primary care, geriatrics, or palliative care.
• Strong organizational skills with the ability to multitask and prioritize workload.
• Excellent communication skills, both written and verbal.
• Proficiency in electronic medical records (EMR) systems and general office software.
• Understanding of medical terminology, insurance processes, and patient scheduling.
• Ability to work independently while contributing to a collaborative team environment.
• Commitment to professionalism, confidentiality, and patient-centered care.