Senior Infrastructure Deployment Engineer

Senior Infrastructure Deployment Engineer – Remote/Travel Looking for Engineers in the Central and Mountain Time Zones.

** Fully remote position with up to 33% travel required for post-sales implementation at customer sites/COLOs. Due to the volume of travel, candidate must reside near a major airport hub.

This role is designed for individuals who are passionate about technology, possess excellent problem-solving skills, are committed to delivering high-quality service to customers and looking to develop their skills to progress their career.

The Senior Infrastructure Engineer is responsible for supporting, maintaining, and implementing a variety of customer technologies and services, with a focus on storage solutions, particularly Dell/EMC systems, networking technologies (Dell OS10 and Cisco CatOS), and VMware/Hyper-V environments.

We seek candidates with a strong work ethic and a hands-on approach to customer interaction and time management. Robust interpersonal and communication skills with a customer-first approach are essential. While teamwork is expected, the ability to work independently in a fast-paced environment is crucial.

Required Knowledge and Experience:

• Minimum 7 years of experience in an MSP, VAR, ISP, NOC, or enterprise IT environment. Excellent verbal, written, and presentation communication skills.
• Ability to positively influence customers by proactively identifying potential issues and steering them toward effective solutions.
• Extensive experience with Dell/EMC storage solutions (PowerScale/Isilon, PowerStore, PowerVault, Unity, IDPA, Data Domain, Avamar).
• Experience implementing and maintaining VMware/Broadcom, HyperV, Nutanix, or Proxmox environments and technologies.
• Experience with physical installation of rack-mounted equipment, including labeling, documentation, and cable management.
• Proficiency in installing, maintaining, and supporting critical platforms related to business workloads.
• Ability to troubleshoot configuration, software, and infrastructure problems using advanced tools (Wireshark, Windows Sysinternals, Fiddler, Netcat).
• Familiarity with Dell and Cisco ToR networking technologies.
• Experience with networking/distributed computing technologies and services (DNS, L2/L3 networking, DHCP, VLANs, routing, VPN).
• Ability to develop and recommend innovative, automated, and scalable solutions to both non-technical and technical audiences.
• Extensive experience creating and maintaining technical documentation (rack elevations, wiring diagrams, network diagrams, site surveys, audit reports).
• Experience with hyper-converged systems (VxRail/VMware vSAN, Nutanix, Azure Stack).
• Knowledge of various backup/replication and storage technologies (Veeam, VMware vSAN, NetApp, vSphere Replication, RP4VM).
• Ability to travel to customer locations for onsite support or hardware installations.
• Willingness to work off hours for planned maintenance, project implementations, or unplanned emergencies.

Desired Knowledge and Experience:

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field, or equivalent experience.
• Experience remotely administering medium or larger-sized data center environments. Scripting experience in commonly used languages (Python, PowerShell, Bash, Perl) is a plus.
• Familiarity with Dell/EMC Storage Solutions, particularly PowerScale/Isilon, PowerStore, and PowerVault.