Housekeeping Supervisor/Housekeeper

Job Summary
The Housekeeping Supervisor is essential for upholding the cleanliness and aesthetic quality of the facility. This role involves supervising the housekeeping team, guaranteeing that all spaces are maintained to the highest standards, and delivering outstanding service to guests. The perfect candidate will possess a solid background in hospitality and housekeeping management, along with a meticulous attention to detail and a dedication to excellence. This position requires working as a housekeeping supervisor for two days on the weekend, unless the Head Housekeeping Supervisor needs time off. On the remaining days, the individual will serve as a housekeeper.

Duties

• Supervise and coordinate the daily activities of the housekeeping team to ensure efficient operations.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain cleanliness standards.
• Train new housekeeping staff on proper cleaning techniques, safety protocols, and equipment usage.
• Manage inventory of cleaning supplies and equipment, ensuring that all necessary items are stocked and in good condition.
• Address guest inquiries and concerns promptly, providing solutions to enhance their experience.
• Implement floor care procedures including carpet cleaning, tile maintenance, and other specialized cleaning tasks as needed.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Maintain records of cleaning schedules, staff performance, and any maintenance issues that arise.

Qualifications

• Previous experience in housekeeping management or a supervisory role within the hospitality industry is preferred.
• Strong knowledge of floor care techniques and industrial cleaning practices.
• Excellent organizational skills with the ability to manage multiple tasks effectively.
• Exceptional communication skills to interact positively with guests and team members.
• Ability to work flexible hours including weekends and holidays as required by business needs.
• A commitment to providing high-quality service in a fast-paced environment.
• Familiarity with custodial practices and hotel operations is a plus.

This position offers an opportunity for growth within the hospitality industry while ensuring that guests enjoy a clean, welcoming environment during their stay.

Job Types: Full-time, Part-time

Pay: From $19.50 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person