Business Sales Representative

Are you a strong communicator who thrives on connecting with people and turning interest into opportunity? Do you enjoy guiding business clients toward smart solutions that solve real challenges?

IdeaTek is looking for a Business Sales Representative (Inbound Focus) to convert inbound leads into long-term business customers. You'll be the first voice many clients hear—responding to inquiries, qualifying needs, and showcasing the value of our broadband services. If you're driven, people-focused, and excited about helping Kansas businesses get connected, this role is for you.

Location: This role is a hybrid position based in Hutchinson, Buhler, or Wichita, KS.

A Day in the Life

You'll start your day reviewing new inbound leads—whether they came through our e-commerce platform or over the phone. You'll reach out quickly, establish rapport, and uncover what the business really needs. From there, you'll walk them through available solutions, address any concerns, and help them confidently choose IdeaTek. Throughout the day, you'll track progress in our CRM, follow up with potential clients, and share feedback with the team to help improve our inbound experience.

What You'll Do

Key responsibilities include:

Inbound Lead Conversion & Customer Relationship Building:

• Respond promptly and professionally to inbound business inquiries (phone, e-commerce, digital channels)
• Build trust and rapport with potential clients while identifying their business needs
• Communicate IdeaTek's services and value clearly and confidently
• Recommend tailored broadband solutions and guide leads through the sales process
• Follow up consistently to drive conversions and maintain positive relationships
• Serve as a knowledgeable resource on IdeaTek's services and offerings

Sales Process & CRM Management:

• Track and manage all lead activity using our CRM system
• Keep records accurate and up to date throughout the sales process
• Monitor conversion rates and identify areas for improvement
• Follow best practices to optimize inbound sales workflows

Team Collaboration & Feedback:

• Share insights to improve inbound strategy and lead generation effectiveness
• Stay current on product updates, industry trends, and competitor activity
• Collaborate with internal teams to ensure a seamless customer experience

What Will Help You Stand Out

Preferred Qualifications:

• 5+ years in an inbound sales role, ideally in telecommunications or a similar industry
• Experience converting leads in a high-volume, inbound environment
• Familiarity with modern CRMs and digital sales tools
• A proven track record of exceeding sales or conversion goals
• Understanding of common business pain points and how broadband solutions address them

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

• Confidence and warmth in every interaction
• A consultative approach and natural ability to listen and guide
• Curiosity about business needs and how our solutions meet them
• A drive to hit conversion goals and celebrate wins
• Comfort working independently and taking ownership
• Positive energy and the resilience to follow up and keep going

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay + performance-based commission
• Medical, dental, vision, life, and 401k with match
• Free coaching/counseling for employees & families
• Free internet service (if available in your area) or internet reimbursement
• Tuition reimbursement for personal and professional growth
• Community engagement opportunities
• Culture that values results, effort, and integrity

Our Core Values

• We are Trustworthy – We build confidence through transparency, follow-through, and dependability.
• We count on Big Thinkers – We don't just imagine the future—we create it with bold, actionable ideas.
• We have a Resilient Spirit – We embrace challenges, bounce back from setbacks, and keep striving for more.
• We stand on Belief – We believe everyone deserves access to technology that helps them learn, grow, and thrive.
• We foster Connectedness – Our work goes beyond broadband—we build real connections within our team and our communities.
• We drive Innovation – We're always looking for ways to improve and redefine what's possible.

Ready to Apply?

If you're ready to build strong business relationships, own your pipeline, and grow with a company that's reshaping Kansas broadband—apply today

Requirements:

What We're Looking For

To be considered for this role, you'll need the following required qualifications:

• 3+ years of experience in sales or customer service, especially roles requiring strong communication and relationship-building
• High school diploma or equivalent
• Comfort working in CRM systems to manage leads and track progress
• Excellent phone and digital communication skills
• A proactive, self-motivated attitude and ability to manage multiple leads at once