Academic and Student Success Coordinator

This position is responsible for providing success, transition, academic advising, and retention services to promote student success.

Responsibilities

Advises students. (40%)

Provides academic advisement to students.

Creates and modifies schedules for incoming freshmen.

Provide academic advisement to active military, veteran, and dependent students.

Assists students with course selection, registration, and schedule revision.

Monitors and tracks advisee progress.

Maintains correspondence with advisees concerning appointments and other matters.

Refers students to campus and community resources.

Processes drop/add forms, withdrawal forms, registration, name changes, and changes in programs of study.

Assists students with changes in majors.

Work collaboratively with other University departments to provide holistic student advisement and support.

Collaborate with university constituent groups to advance Momentum Approach priorities.

Responsible for student retention through intentional outreach initiatives, intrusive advising, and academic partnerships.

Provides administrative support for dual enrollment students. (20%)

Process admission for dual enrollment students through the use of the Banner Processing System.

Provide academic advisement, registration, and orientation to dual enrollment students.

Provide academic support through administration of testing options.

Process dual enrollment funding applications.

Coordinate the delivery of course resources with Auxiliary Services.

Guides and mentors academically at-risk students. (20%)

Provides academic advisement and counseling to students.

Oversees the early alert system to identify at-risk students.

Refers students to campus and community resources.

Coordinates the development of individualized academic recovery plans for students.

Monitors student success and compliance with recovery plans.

Assist with public relations for the department. (10%)

Promote FYE-sponsored events on all social media outlets.

Guide best practices for virtual communication and virtual engagement.

Assist with preparing departmental materials, publications, and presentations.

Performs a variety of related duties . (10%)

Including but not limited to new student orientation, STORM Day, registration days, and Parent/Family programs.

Required Qualifications

Baccalaureate degree in a course of study related to the occupational field required. Master¿s degree preferred.

Minimum of 3-5 years of related experience required.

Knowledge, Skills, & Abilities

Knowledge of university policies and procedures.

Knowledge of computers and job-related software programs.

Knowledge of student success principles and practices.

Skill in decision making and problem solving.

Skill in the completion of a variety of reports.

Skill in the provision of counseling to students.

Skill in oral and written communication.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at .

For technical support, please call the USG Service Desk at or .

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.

Other Information

SUPERVISORY CONTROLS

The Director of First-Year Experience and Student Success assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include university policies and procedures, the Family Educational Rights and Privacy Act, NACADA best practices, the university academic catalog, and other university and system policies and procedures. These guidelines require judgment, selection, and interpretation in application.

COMPLEXITY/SCOPE OF WORK

The work consists of varied administrative, supervisory, advising, and student support duties. The unique needs of each student contribute to the complexity of the position.

The purpose of this position is to provide academic success counseling services to students. Success in this position contributes to the academic success of university students.

CONTACTS

Contacts are typically with co-workers, faculty, staff, students, parents, and members of the general public.

Contacts are typically to give or exchange information, to resolve problems, or to motivate or influence persons.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table.

The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

This position may supervise student workers.