Employer Engagement Coordinator

Employer Engagement Coordinator

for Workforce Development

Status: Full-time, Union, In-Person

Reports to Workforce Programs Manager

Annual Salary: $60,000 - $70,000, commensurate with education and experience.

Schedule: Monday – Friday, 9 am – 6 pm and weekends and evenings as needed

Benefits:

• Paid time off
• Pension
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• 403 (b) retirement plan
• Professional development
• Employee Assistance Program
• Employee Discount

The Mosholu Montefiore Community Center (MMCC) is a vital community resource that changes the course of lives of Bronx and Manhattan residents to a degree not otherwise possible. Each year, we serve more than 35,000 preschoolers, school age children, teens, adults and senior citizens through our support, enrichment, education, and recreation programs, expanding their opportunities to live full, productive lives.

We have a family-like working atmosphere where everyone works as a team. Join us in building communities one life at a time and build relationships that last a lifetime.

Position Summary

The Employer Engagement Coordinator (EEC) plays a pivotal role in advancing MMCC's workforce development goals. This position serves as the primary coordinator for the Butler Foundation program and a strategic resource to Job Developers and program leadership. The EEC oversees participant progress, strengthens employer partnerships, supports staff development, and ensures program quality and compliance. The role emphasizes collaboration, data-driven decision-making, and innovative engagement strategies.

This union role does not include authority over hiring or termination decisions.

Key Responsibilities

Program Coordination & Participant Support

• Serve as the primary point of contact for the Butler Foundation program: receive referrals, coordinate intake and assessments with the Special Programs Director, and develop Individualized Service Strategy Plans.
• Track participant progress across all Butler program milestones; serve as liaison during case conferencing to ensure wraparound support from intake through completion.
• Conduct regular follow-ups and maintain timely, accurate documentation in case notes to ensure coordinated service delivery.
• Facilitate curriculum-based work readiness training and support the development of employment portfolios (e.g., resumes, cover letters, LinkedIn accounts).
• Refer participants to the College Bound program, social workers, or additional services for college prep, crisis intervention, or barrier removal.

Team Leadership, Training & Culture

• Train and assess Job Developers to ensure they are equipped to evaluate internship worksites and conduct employer outreach in accordance with program standards.
• Task Supervisor: Conduct weekly one-on-one check-ins and morning huddles (huddles as needed) with Job Developers to provide updates, clarify expectations, and address challenges.
• Provide feedback and recommend professional development opportunities for Job Developers; refer performance issues to Program Directors as needed.
• Support team cohesion by contributing to monthly or quarterly team-building activities.

Employer Engagement & Placement Strategy

• Build and maintain partnerships with local employers, hiring agencies, and internship sites using labor market trends and participant needs.
• Coordinate employer engagement strategies such as monthly "Coffee Connection" events and quarterly employer appreciation sessions.
• Develop and manage a centralized employer database to track job orders, employer contacts, internship sites, and placement outcomes.
• Set and monitor program- and staff-specific weekly/monthly placement goals aligned with contractual benchmarks.
• Lead efforts to expand job and internship opportunities by representing MMCC at job fairs, community events, and employer meetings.

Operational Systems & Communication

• Maintain clear communication with Program Directors and Middle Managers, providing workforce development updates, trends, and emerging challenges.
• Create and manage a shared calendar for employer events, job fairs, and cross-program engagements.
• Standardize and implement job order and referral forms to streamline employer engagement and internal referrals.
• Distribute a weekly "Hot Jobs" bulletin and maintain site-based job boards to promote current opportunities.
• Generate weekly outcome reports summarizing placements, employer activity, identified barriers, and follow-up actions.

Compliance, Quality & Reporting

• Ensure that all workforce programs operate in compliance with federal, state, and local regulations, funder requirements, and MMCC Best Practices.
• Support preparation for internal and external audits; help implement quality improvement measures.
• Conduct program evaluations and satisfaction surveys to ensure alignment with agency, community, and funder expectations.
• Monitor and report on participant placement outcomes, including wages, internship progress, and post-secondary/training transitions.

Required Qualifications & Competencies

Education & Experience

• Bachelor's degree (BA or BS) and at least 2 years of relevant experience, or
• Associate degree and a minimum of 5 years of relevant professional experience.

Schedule & Availability

• Must be available for occasional evenings and weekends to support program implementation.

Communication & Interpersonal Skills

• Excellent verbal and written communication skills.
• Demonstrated professionalism in internal and external customer service.
• Strong judgment, problem-solving ability, and a solutions-oriented mindset.
• Leadership skills in working with program stakeholders.
• Ability to work both independently and collaboratively as part of a team.

Organizational & Time Management

• Strong attention to detail and ability to meet deadlines.
• Ability to multitask, prioritize responsibilities, and manage time effectively.
• Resilient, adaptable, and flexible in dynamic environments.

Technical Proficiency

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Gmail, etc.).

Community Engagement

• Knowledge of and ability to effectively utilize community resources.

To Apply: Send resumes, cover letters and questions to Joshoan Lamourt-Rivera, Your cover letter must address your qualifications for this position, salary requirements and your interest in MMCC.

We are looking for individuals with a high level of maturity, respect for others, the ability to work as a team, and an appreciation for a multicultural workplace.

EQUAL OPPORTUNITY EMPLOYER. DRUG FREE WORKPLACE.

MMCC is an equal opportunity employer that is committed to cultural competency, diversity, and inclusion and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by the applicable law.

Pay: $60, $70,000.00 per year

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending