Dental Receptionist

Job Summary
Join our dynamic dental practice as a Dental Receptionist, where you will be the welcoming face and voice for our patients In this energetic role, you will manage front desk operations, ensuring a smooth and efficient patient experience from the moment they walk in. Your organizational skills will shine as you handle scheduling, medical records, and insurance verification while providing exceptional customer service. If you're passionate about dentistry and thrive in a fast-paced environment, we want to hear from you

Responsibilities

• Greet patients warmly and manage the front desk operations with enthusiasm.
• Schedule appointments efficiently using Electronic Health Record (EHR) systems such as Dentrix or Eaglesoft.
• Verify insurance information and assist patients with any billing inquiries.
• Maintain accurate medical records and ensure compliance with HIPAA regulations.
• Handle phone calls with professionalism, providing information and answering questions regarding services.
• Process patient intake forms and review documentation for accuracy.
• Collaborate with dental staff to ensure seamless patient flow and care plans.
• Assist in managing office supplies and maintaining a clean, organized reception area.

Qualifications

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Experience as a Dental Receptionist or in a similar medical office role is highly preferred.
• Proficient in EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Strong understanding of medical terminology, CPT coding, ICD-9, ICD-10, and insurance processes including Medicare.
• Excellent computer skills including Microsoft Office; experience with multi-line phone systems is essential.
• Bilingual candidates are encouraged to apply to enhance patient communication.
• Exceptional customer service skills with a friendly demeanor and strong phone etiquette.

Ability to multitask effectively in a busy clinic environment while maintaining attention to detail. We are excited to welcome an enthusiastic Dental Receptionist who is ready to make a positive impact on our patients' experiences. Join us in creating smiles every day

Job Type: Full-time

Pay: $ $28.84 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person