IT Investment Operations Program Manager

The Investment Operations Technology Program Manager is responsible for leading complex technological initiatives that support Investment Operations & Fund Treasury driving operational efficiency and enabling strategic business objectives. This role combines project management expertise with program-level oversight, ensuring successful delivery of initiatives, smooth staff transitions, and alignment with organizational priorities.

This role is on-site in San Francisco Monday–Thursday with flexibility to work from home on Fridays.

Responsibilities:

Project & Program Management

• Lead technology projects from initiation through delivery, ensuring alignment with strategic goals.
• Drive Planning Increment (PI) activities, including backlog prioritization, dependency management, and risk mitigation.
• Own Quarterly PI objectives setup, presentation, and reporting.
• Partner with tech leads, sponsors, and stakeholders to ensure deliverables meet business needs and compliance standards.
• Track progress against milestones, proactively escalate risks, and ensure timely delivery of outcomes.
• Manage resources and timelines across multiple concurrent projects.
• Facilitate effective communication across teams, ensuring transparency and accountability.
• Demonstrates the ability to think independently and translate strategic goals and initiatives into tactical, detailed, actionable steps. Has a results-oriented mindset.

Governance & Oversight

• Ensure adherence to project governance frameworks, including documentation, reporting, and compliance requirements.
• Maintain project artifacts such as charters, roadmaps, and transition plans.
• Accountable for departmental service delivery process, metrics, and reporting
• Facilitate monthly department meetings.
• Monitor KPIs and success metrics to evaluate projects/department performance.
• Provide regular updates to leadership and sponsors on project status, risks, and dependencies.
• Escalate risks, issues, and dependencies promptly.

Transition & Staff Oversight

• Oversee onboarding and offboarding processes for staff transitions, maintaining continuity of portfolio management activities.
• Coordinate transition plans to ensure knowledge