Case Manager- 7 AM to 6 PM

About the Role

Do you believe that every senior deserves dignity, stability, and a place to call home? At CASS's Senior Shelter, our Case Managers do more than coordinate services—they walk alongside adults 55+ as trusted guides, advocates, and problem-solvers on the journey out of homelessness.

As a Senior Shelter Case Manager, you'll build meaningful relationships, remove barriers, and connect clients to housing, employment, healthcare, and community resources that change lives. This role is fast-paced, purpose-driven, and deeply human—perfect for someone who thrives on collaboration, compassion, and seeing progress one person at a time. You'll work closely with a dedicated team to ensure every senior at The Haven receives timely, respectful, and effective support as they work toward long-term stability and independence. 

Requirements

 Required: 

1. Bachelor's degree in social or behavioral science or related field, or 1-year relevant combination of education and experience directly related to human services

2. Strong knowledge of community resources. 

3. Possess a State of Arizona Level One Fingerprint Clearance Card. 

4. Intermediate to advanced proficiency in Word, Excel and Outlook; highly accurate data entry skills. 

5. Arizona Driver's License and a clean driving record for the last 3 years free of traffic/moving violations, suspensions and/or revocations. 

6. Must pass Behind-the-wheel certification within 90 days of employment. 

7. CPR-First Aid certification within 90 days of employment. 

8. Naloxone (Narcan) training within 90 days of employment.  

Preferred: 

1. Bilingual in English, Spanish, and Sign Language. 

2. Experience with the Homeless Management Information System (HMIS) 

3. Associates degree.