Server Assistant

POSITION SUMMARY: The Restaurant Server Assistant at Hemingway's Cuba is responsible for providing guests with courteous, friendly, sincere, efficient, and graceful table service that meets or exceeds guest expectations. This position prepares for a meal period, serves as an assistant to the servers, and contributes to the overall success of a well-run restaurant operation. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

• Readies the dining room for service with sidework to have all necessary supplies on hand.
• Continuously cleans both the front and back of the house throughout the shift whenever possible.
• Expedites the table delivery of guest selections to ensure a high-quality dining experience.
• Has thorough knowledge of the menu for professional explanations to guest inquiries.
• Clears and resets tables expeditiously so we may accommodate our next dining guests.
• Follow all safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Develop and maintain positive working relationships with others to reach common goals.  Listen and respond appropriately to the concerns of other employees.
• Complete closing duties, including restocking items, turning off lights, etc.
• Perform other job duties as assigned by supervisor.

JOB REQUIREMENTS:

• At least 1 year of experience in a restaurant setting.
• Ability to thrive in a fast-paced environment.
• An understanding that weekends and holidays are our busiest business periods.
• Must be capable of lifting 50lbs and working on feet for at least 8 hours.
• Must attend all required trainings and department meetings.

Who We Are

Under the leadership of Founder Antonio O. Fraga and Son Alexander W. Fraga, FIRC Group, Inc. has established a distinguished reputation within Asheville and the surrounding area for providing careers and growth opportunities for so many.  Our businesses include the Cambria Hotel Downtown Asheville, Haywood Park Hotel, Country Inn & Suites at Westgate, Isa's French Bistro, and Hemingway's Cuba Restaurant.  This fall we will be opening Hola Restaurant featuring Spanish cuisine in the heart of downtown Asheville and we've begun a multi-use project called Main Street in Enka Village featuring a fourth hotel and restaurant, retail space, and condominiums.

To date, we are 185 strong providing great memories through hotel and culinary experiences.  Come join our team as we continue to grow

Work / Life Balance

Our company values and appreciates your investment of time and dedication to its success.  Here are programs to reciprocate for your time away from work:

• Paid Vacation for full-time associates
• Paid Personal Time Off for all associates
• Paid Holidays following 90 days of employment for all associates

We Care For You

FIRC Group, Inc. sponsors an affordable, comprehensive benefits program for full-time employees that includes medical, dental, and vision plans. 

Downtown Parking

We provide associate parking, alleviating your need to find costly parking on your own.  

Career Development

We provide the training needed to set you up for success, the coaching and performance feedback to sharpen your skills, and the encouragement to strive for your goals.  Many of our current leaders once started as newcomers to hospitality.