Workfront Configuration Consultant

We seek a Senior Workfront and Fusion Consultant to support the implementation of Workfront as an Enterprise Portfolio and Project Management tool. As the Senior Consultant, you will work closely with our FM Global team to elicit requirements and design future state processes that are needed to establish an optimized Workfront solution. This role will also be responsible for end-to-end configuration of a scalable Workfront environment, leveraging Fusion where needed. This includes object-level structure, user management, reporting and dashboards, and workflow management.

The ideal candidate for this role will have a strong background in both Workfront and Workfront Fusion, with a track record of successfully implementations at the Enterprise Level, beyond marketing functions. If you are a strategic thinker, have excellent communication and leadership skills, have a strong-results orientation, and are passionate about delivering results, we encourage you to apply for this exciting opportunity.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities include:

System Architecture and Design

Utilize systems and business analysis techniques to develop and facilitate impactful Adobe Workfront discovery and design sessions with cross-function teams

Design scalable Workfront solutions to meet business needs.

Develop architectural blueprints as needed that align with organizational goals.

Ensure system architecture integrates seamlessly with other enterprise systems.

Conduct system evaluations and provide recommendations for improvements.

System Administration, Configuration and Testing

Manage and configure Workfront environments, including user roles, permissions, and object configurations.

Implement custom fields, forms, templates, and reports in Workfront.

Develop and execute test plans to ensure system functionality and performance.

Identify and document system defects and work with developers to resolve them.

Conduct user acceptance testing (UAT) and obtain stakeholder sign-off.

Perform regular system audits to ensure data integrity and compliance.

Monitor system performance and implement necessary optimizations.

Ensure all solutions meet organizational standards and best practices.

Drive continuous improvement and stay updated on the latest Workfront and Fusion features and industry trends.

Fusion Development

Develop and maintain Workfront Fusion automations to streamline business processes.

Create custom APIs and integrations between Workfront and other enterprise applications.

Troubleshoot and resolve issues related to Workfront Fusion workflows.

Optimize Fusion scenarios for performance and efficiency.

Stakeholder Collaboration

Collaborate with project managers to define work scope, deliverables, and timelines.

Work closely with business stakeholders to gather and analyze requirements.

Provide expert advice on best practices for Workfront utilization.

Conduct/participate in regular meetings to review project progress and address concerns.

Facilitate training sessions and workshops for end-users and administrators.

Documentation and Reporting

Maintain detailed documentation of system configurations, workflows, and processes.

Generate and analyze reports to provide insights and recommendations for improvement.

Develop and maintain user guides and training materials.

Document and track system changes and updates.

Support and Maintenance

Provide support for Workfront-related issues and inquiries.

Manage system upgrades, patches, and maintenance activities.

Ensure business continuity by implementing backup and recovery plans.

Monitor and manage system security and access controls.

Experience:

Adobe Workfront and Workfront Fusion certification required

7-10 years of Workfront implementation experience, specifically for multi-group organizations (beyond marketing functions)

3-4 years of experience leveraging Workfront Fusion and Advanced Text Mode

Experience implementing the full suite of Workfront tools, including Proof

Proficiency in HTML, CSS, and JavaScript for customizing Workfront interfaces and creating dynamic reports

Experience with complex and multi-dimensional Workfront and Fuson configuration

Expertise with native integrations and other Adobe Workfront products and services

Familiarity with ADO and Business Intelligence reporting a plus (i.e. Power BI)

Experience in multiple industries and businesses

Key Skills:

Excellent analytical, problem-solving, and decision-making skills

Ability to work independently and as part of a team

Accuracy and strong attention to detail

Exceptional results-orientation

Effective at prioritizing and working in a fast-paced, collaborative, and service-oriented environment with quick turnaround times

Strong presence, communication, and listening skills, with the ability to engage effectively in both one-on-one and large group settings.

Quick learner with a flexible, adaptive, and creative mindset (out of the box thinker)