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Job Summary:
The facility/EVS manager is responsible for the day-to-day operations of the facilities, valet, coat check, and EVS departments. Responsible for the direction and supervision of the facilities maintenance, valet, and EVS staff to ensure a clean, well-maintained facility, along with a customer service centric valet area. Oversees project management at that location to include staffing, budgeting, scheduling, and procurement.
Duties/Responsibilities:
- Plans, organizes, maintains, and manages the operations and reliability of the facility and general building systems. Establishes and monitors preventative maintenance and facility repair processes.
- Monitors the safety and accessibility of the facilities. Serves as the point of contact for code related issues.
- Develops, recommends, and administers policies, procedures, and processes in support of building maintenance operations and support services.
- Procurement and fiscal management activities associated with building maintenance activities.
- Supervise staff to include inspection of work of subordinates to ensure standards are met. Hires, evaluates, trains, disciplines, and dismisses staff as needed.
- Collects and analyzes utility costs and usage information and summarizes findings in applicable reports.
- Track and manage work orders to ensure completed in a timely manner.
- Monitors the valet staff to ensure they are greeting guests in a timely fashion while providing superior guest service experience.
- Ensures staff creates a positive relationship through consistent delivery of customer service to all guests and co-workers.
- Ensures staff maintains a clean, neat work environment including all surrounding areas of property including but not limited to the gaming floor, valet, parking area, trash receptacles and ash urns.
- May be required to work varying schedules to reflect the business needs of the property.
- Other duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software necessary to create and maintain reports and logs.
- Excellent organizational skills and attention to detail.
- Ability to perform well in a fast-paced environment.
- Ability to effectively communicate with an influence effective decision making.
- Ability to build and maintain budgets and department costs.
Education and Experience:
- Five (5+) years leading a maintenance team to include hiring, evaluating, and coaching.
- Associate degree or higher preferred or equivalent combination of education and experience.
- Knowledge of mechanical systems concerning HVAC, electrical, lighting, and plumbing.
- Understanding of local, state, and federal codes and regulations.
Must be 21 or older. Successful candidates must be able to pass background/credit check and drug screen. Salary starts at $60,000/year. Wyoming Horse Racing offers health, dental and vision insurance along with paid time off.
Sprachkenntnisse
- English
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