Veterinary Receptionist

Boulevard Animal Hospital is seeking an outgoing Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

Schedule: This is a part-time position offering 2 shifts per week (7:30am–6:00pm). Availability needed Wednesday–Saturday. Saturday coverage rotates and consists of 1–2 short shifts per month for boarding pickups.

Full-time benefits and compensation**:

• Compensation: $ per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Pet discounts

Minimum qualifications and skill set:

• 1+ years of client service experience
• Previous veterinary experience is HIGHLY DESIRED
• Proficiency in the following skills:
• Client service and communication
• Welcoming and discharging patients
• Collaboration with other team members
• Managing phone lines
• Booking appointments/attention to detail

Modern Medicine, Old-Fashioned Care

Boulevard Animal Hospital is a well-established, 3-doctor practice that has proudly served the Raleigh community for over 75 years. We offer comprehensive care for cats and dogs, including medical, diagnostic, surgical, wellness, and preventative services. Located in Raleigh, North Carolina, a vibrant city that blends Southern charm with innovation and rich cultural heritage, our hospital is part of a thriving, pet-loving community.

Our experienced team is dedicated to delivering high-quality medicine with a strong emphasis on client care. We've built a positive, collaborative culture where team members support one another, and often become lifelong friends. At Boulevard Animal Hospital, we're more than just a veterinary clinic; we're a trusted part of the community and a landmark for exceptional pet care.

*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.
Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.