Condominium Concierge/Administrative Assistant Full time

Seeking responsible, customer focused, individual who wants to work 7am-3pm two (2) weekdays with additional shifts (primarily Friday and Monday as admin). This is full time position with occasional overtime. Parking provided,

Luxury Condominium seeking a seasoned hospitality professional. The ideal candidate should have experience as a front desk clerk, front desk agent, front desk attendant, guest services representative or concierge in the hospitality field or retail experience. Administrative support for management. This candidate should: be well spoken, present themselves professionally, be hospitality oriented, responsible, well groomed (everyone thinks they are so be honest), able to work solo and stay focused and responsible. Smile Smile Smile--the rest is easy.

Promote positive, proactive resident relations by working to make the condo living experience of the highest quality.

Provide the highest level of customer service at all time.

Display a high level of integrity and professionalism at all times in dealing with owners, residents, guests, employees and outside vendors.

Assure the rules are followed but always look for a win-win.

Multi-task

Common Sense---everyone thinks they have it, so again be honest.

Quick response time for resident requests.

Recording accurate data on owner and resident information, requests and concerns.

Proactive

Creative problem solving, don't just quote the rules.

Maintain filing, communications and record keeping in accordance with Company policies and procedures.

Must be able to pass drug test and background check.

Performs additional duties as assigned.

kneeling, lifting 50 pounds, pulling large dumpsters with the assistance of a pallet jack, walking stairwells, sitting and standing for extended periods of time.

Responsibilities:
- Greet and welcome residents and visitors in a friendly and professional manner
- Handle resident inquiries, requests, and complaints promptly and efficiently

Experience:
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent phone etiquette and communication skills
- Strong customer service skills with the ability to handle difficult situations calmly and professionally
- Bilingual or multilingual skills are a plus

Please note that this position will require working weekends and potentially swing or even graveyard (very few)

Job Types: Full-time

Salary: From $23.00 per hour

Expected hours: 32-40 per week

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Morning shift
• Some swing and night shifts

Responsibilities:
- Provide administrative support to ensure efficient operation of the office
- Answer and direct phone calls, take messages, and respond to inquiries
- Prepare and disseminate correspondence, memos, and forms
- File and update correspondence and forms
- Develop and maintain a filing system
- Order office supplies
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to residents

Experience:
- Knowledge of office management systems and procedures
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person