Store Director

Are you ready to lead with high energy in a dynamic environment? As a Store Director, you'll be at the helm of daily operations in our bustling dispensary, ensuring seamless customer experiences while upholding strict compliance standards. From scheduling and staff training to inventory management and fostering a positive workplace culture, this role demands enthusiasm, organization and a passion for excellence. Join us in driving success and making a meaningful impact in our community as we revolutionize the cannabis industry together

OVERVIEW:

The Store Director oversees daily operations in their assigned dispensary. This position requires exemplary organization and customer service, thorough product knowledge and time management skills. The Store Director needs to lead their team by example in their mannerism and professionalism. They are responsible for scheduling and training, inventory audits, maintaining a positive and productive work environment, engaging with the local community, managing and delegating tasks, addressing concerns from the staff and maintaining a compliant workplace. The Store Director reports to the Director of Retail Operations.

RESPONSIBILITIES:

OVERSEEING DAILY OPERATIONS IN THE DISPENSARY

• Ensure the dispensary runs smoothly and efficiently, following all Local and State rules and regulations

• Monitor functionality of all essential hardware and platforms

• See that the sales floor, displays, POS and back of house and office are kept clean and organized

COMPLIANCE

• Conduct a weekly compliance inspection of the facility using the provided company checklist

• Ensure that all employees are current on their Responsible Vendor Training

• Confirm all employees are trained on, understand, and follow all company policies and industry laws

SCHEDULING AND STAFFING

• Create a schedule appropriate for the season and within the allowed labor totals

• Cover shifts when needed and take calls from the staff when off-site or plan accordingly

• Schedule interviews with potential employees and train all new employees with the company's SOPs and handbook

INVENTORY MANAGEMENT

• Conduct regular audits of all regulated products and accessories

• Avoid discrepancies by reviewing product entry, packaging, labeling and storage

• Monitor all regulated product deliveries for compliant practices including completed manifests and corresponding RFID tags

• Review accessory inventory and submit orders for approval

MONEY MANAGEMENT

• Prepare deposits

• Monitor petty cash and drawer balances by performing regular cash audits

MANAGING EMPLOYEES

• Monitor the budtenders on the sales floor for customer service, product knowledge and compliant practices

• Create meaningful downtime projects with scheduled inventory audits and task lists

• Schedule and conduct annual reviews

• Create and maintain a positive and productive work environment

• Deescalate and attempt to solve minor employee disagreements

• Communicate larger concerns to the Director of Retail Operations

• Please note that this job description is not exhaustive and additional duties may be assigned as needed.

QUALIFICATIONS:

• Management experience in a retail dispensary environment leading a team

• In-depth knowledge of MED requirements

• Flowhub Maui experience is a plus

• Valid MED Badge

• Strong communication skills and interpersonal skills

• Excellent customer service experience

• Reliable, Professional, and Trustworthy

• Ability to work in a fast paced environment with a sense of urgency

• Must have the flexibility to work days/nights/weekends/holidays

• Excellent organizational skills

• METRC experience

• Efficient in Microsoft Office Suite

Physical requirements

Must be able to lift at least 25 lbs and be able to stand, sit, bend, kneel, crouch, and reach.

Must have reliable transportation to store

At The Dispensary, we are committed to fostering an inclusive and diverse workplace where all individuals, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic, are valued and respected. We believe in equal opportunity employment and celebrate the unique perspectives and experiences that each team member brings to our organization. Discrimination of any kind is not tolerated, and we actively promote an environment where everyone can thrive and contribute to our shared success. We encourage candidates from all backgrounds to apply and join us in creating a welcoming and supportive community within our company.

Job Type: Full-time

Pay: $60, $70,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person