Program Coordinator

The New York City Department of Correction (DOC) is an integral part of the City's evolving criminal justice system, participating in reform initiatives and strategies aimed to move the city towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.
The NYC DOC has a unique opportunity for a Program Coordinator in the Division of Programs and Community Partnerships. Duties include coordinating re-entry programming delivered by nonprofit partners and DOC staff, providing group and individual services to incarcerated individuals, and tracking program attendance and performance. This specific position may include working at the Department's Outpost Facilities such as Bellevue Hospital, among other sites. The Program Coordinator assigned to the Outpost Facilities should expect that they may split their time between the multiple sites as they become operational. Duties for this position include but are not limited to:
- Collaborating with uniformed staff, nonprofit partners, and DOC staff to coordinate programming and reentry services in designated facilities;
- Using motivation interviewing and other techniques to engage people in custody in reentry services and assess their needs, including employment, housing, and substance use; referring incarcerated individuals to partner organizations for services;
- Conducting group and individual sessions to promote skill development and personal growth;
- Drawing on research and feedback from incarcerated individuals to develop innovative programming;
- Contributing to the development of innovative strategies to maximize program participation and performance;
- Tracking program participation and preparing reports to document activities; evaluating program performance against targets;
- Identifying high-need areas and targeting services appropriately.
- Touring facilities to gain feedback from incarcerated individuals and staff;
- Developing partnerships and collaborative relationships with service providers to ensure smooth service delivery;
- Assisting in the development of short- and long-term plans for reentry programming; researching best practices to inform program improvement; carrying out special projects to support reentry services;
- Preparing presentation materials, reviewing reports and documents, prioritizing and managing multiple projects simultaneously.
- Performing other duties as assigned.
Preferred Skills
- Microsoft Office Suite (PowerPoint, Word, Excel, Outlook etc.) proficiency;
- Experience in a high-paced environment, with the ability to manage information and distribute appropriately;
- Ability to establish positive working relationships with multiple units and different levels of staff;
- Excellent writing, communication, inter-personal, analytical, research, problem-solving, and organizational skills;
- The candidate must be well-organized, proactive, resourceful, flexible, and able to communicate with staff (at all levels) in a
- fast- paced environment, meet deadlines, and perform with a high level of professionalism.
- Experience with Justice-Involved or other high-risk populations;
- Bilingual
Additional Information
The City of New York offers a comprehensive benefits package including health insurance for the employee and his/her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending