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Quality Assurance LeadIrca GroupPeterborough, England, United Kingdom

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Quality Assurance Lead

Irca Group
  • GB
    Peterborough, England, United Kingdom
  • GB
    Peterborough, England, United Kingdom

Über

Company IRCA Group is a leading international B2B provider of semi‑finished ingredients for the bakery, pastry and gelato markets, serving independent producers and large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry ingredients.
Headquartered in Italy, IRCA Group has a strong track record of growth over the last decade. It has 22 manufacturing facilities worldwide, 2,400+ employees, and €1 billion in revenues.
What We Offer IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor‑made development programs and career advancement opportunities locally and internationally.
With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.
If you are looking for:
a competitive salary
stimulating challenges
the chance to contribute your ideas for process improvement in an ever‑growing company
IRCA is the right place.
Role Overview We are seeking a dedicated Quality Assurance Manager to lead and develop the Quality Team. Reporting directly to the Quality Manager, the successful candidate will work closely with senior management across all departments to support the business growth and operational excellence. A strong leader who will drive continuous improvement agenda for quality.
Key Responsibilities
Working closely cross functionally to drive improvements in factory standards
Ensuring the production teams understand the required standard within the production and associated areas
Supporting the quality team in the timely completion of audits
Ensure the quality of product produced meets our specifications by (but not limited to):
Ensuring sensory evaluation of product is completed
QC checks are completed and accurately recorded in accordance with the procedure
Microbiological and chemical testing is completed for non‑batch and by batch customer requirements
Manage complaint investigations
Support other functions in the investigation and root cause of issues raised by customers
Escalate any food safety related complaints as required
Report KPI’s to internal and central functions
Develop and approve customer responses for complaints, including CAPA, supporting other functions in the completion and resolution of areas highlighted as part of the investigations.
Conduct regular 121 sessions with direct reports to support, coach and develop
Conduct absence and disciplinaries in‑line with policies and procedures
Complete annual development plans with direct reports to support development
Qualifications & Skills
Previous experience in a quality leadership role with proven management skills
Ability to create and maintain a communication dataset
Experience in food manufacturing
Working knowledge of food safety and quality requirements (e.g. HACCP, GFSI certifications)
Excellent interpersonal skills
At Irca, we believe that diversity is a fundamental value and a source of strength and innovation. We are committed to fostering an inclusive environment where all employees, regardless of race, ethnicity, gender identity, sexual orientation, age, ability, religion, nationality, or any other dimension of diversity, feel welcomed, valued, and respected and encourage people of all natures to apply.
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  • Peterborough, England, United Kingdom

Sprachkenntnisse

  • English
Hinweis für Nutzer

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