Program Supervisor III - Counsel Substitute - Memorial Unit (021905)

JOB SUMMARY

Performs complex administrative and supervisory program work. Work involves establishing 
program goals and objectives; developing program guidelines, policies, and procedures; developing 
schedules, priorities, and standards for achieving program goals; evaluating program activities; 
developing budget requests; coordinating program activities; and supervising the work of others. 
Works under general supervision with moderate latitude for the use of initiative and independent 
judgment.

ESSENTIAL FUNCTIONS

A. Plans, implements, coordinates, monitors, and evaluates the Counsel Substitute program 
operations; coordinates program activities to include making site visits to monitor compliance 
with policies and procedures; develops and recommends program guidelines, policies, 
procedures, rules, and regulations; and recommends activities to produce a more effective 
program.

B. Conducts investigations and reviews offender charges; performs disciplinary program 
compliance reviews; and compiles and analyzes data and operations and prepares reports of 
findings and recommendations. 

C. Prepares correspondence, reports, and studies; prepares program budget requests; organizes 
and maintains expenditure monitoring information; and prepares and oversees the preparation 
of training and operations manuals, educational materials, and information programs.

D. Confers with program staff on program issues and problems to identify and implement solutions; 
provides training and technical assistance to unit staff regarding policies and procedures; 
provides training to unit program staff and unit disciplinary hearing officers; and provides liaison 
with agency departments.

E. Supervises the work of others.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.
 
2. Three years full-time, wage-earning auditing, program administration, technical review, 
technical program support, program evaluation, data analysis, or criminal justice 
experience. Fifteen semester hours from a college or university accredited by an 
organization recognized by the Council for Higher Education accreditation (CHEA) or by the 
United States Department of Education (USDE) may be substituted for each six months of 
experience.

3. Two years full-time, wage-earning experience in the supervision of employees.

4. Computer operations experience preferred.

5. Experience in inmate case management preferred.

6. Experience in offender discipline preferred.

B. Knowledge and Skills

1. Knowledge of the principles and practices of public administration and management.

2. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

3. Knowledge of agency offender disciplinary process preferred.

4. Knowledge of agency and departmental organizational structure, policies, procedures, 
rules, and regulations preferred.

5. Skill to communicate ideas and instructions clearly and concisely. 

6. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the 
public.

7. Skill to interpret and apply rules, regulations, policies, and procedures. 

8. Skill in administrative problem-solving techniques.

9. Skill in the use of computers and related equipment in a stand-alone or local area network 
environment.

10. Skill to prepare and maintain accurate records, files, and reports.

11. Skill to review technical data and prepare technical reports.

12. Skill to develop and evaluate administrative policies and procedures. 

13. Skill to assign and supervise the work of others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend 
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, 
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate 
motor equipment.

B. Conditions include working inside and outside, working around machines with moving parts and 
moving objects, working around moving objects or vehicles, radiant and electrical energy, 
working closely with others, working alone, working protracted or irregular hours, excessive 
heat, cold, humidity, dampness and chill, dry atmosphere, excessive or intermittent noise, 
constant noise, dust, fumes, smoke, gases, slippery or uneven walking surfaces, and traveling 
by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include 
computer and related equipment, calculator, copier, fax machine, tape recorder, dolly, 
telephone, and automobile.