Courier

Description & Requirements

Description

The Courier must possess at a minimum of a high school diploma or GED. Previous experience in transportation and customer service is preferred.

Must carry a valid driver's license from the state of Texas and have a clean driving history.

Job Responsibilities:

• Inspect courier vehicle for scratches, inflated tires, etc. before starting courier route.
• Responsible for picking up specimens from client offices, deliver reports and supplies.
• Responsible for checking each daily client's lockbox at least once a day, if accessible.
• Responsible for picking up sharps' container and infectious waste from client offices.
• Responsible that all finalized reports are properly packaged for each stop on courier run and correctly delivered.
• Responsible that all requested supplies are correctly distributed to clients.
• Maintain accurate record keeping of specimens obtained from client offices and of delivered supplies.
• Maintain a positive and constructive relationship with all clients including being mindful of clients' needs reporting any complaints, comments, suggestions to the Courier Manager.
• Maintain Turnaround time standards.
• Maintain company vehicle including cleanness, fuel needs and maintenance.
• Report any damage or need for service to the vehicle.
• Follow vehicle accident/ breakdown protocols.
• Maintain an acceptable driving record.

• Strong customer service and interpersonal skills
• Demonstrated dependability and reliability
• Familiarity working with and adapting to technology
• Demonstrated ability to follow procedures closely
• Ability to determine efficient routing between multiple points
• Frequent standing and walking
• Extended periods of driving and sitting, ability to bend, twist, squat, climbing stairwells and in and out of vehicles
• Must be able lift and maneuver minimum of 0-20 lbs frequently; 21-50 lbs occasionally
• Drive a non-commercial vehicle throughout the shift on various roads and in varying weather conditions
• Follow lab regulatory requirements for transporting patient specimens, lab results, supplies, instruments (e.g. centrifuges), sharps, infectious wastes and chemical
• Must be cautious in handling packages and organized, as any disarray of labeling or sorting lab specimens and test results can have dire consequences for medical offices and their patients.