Dental Front office

The Dental Front Desk Receptionist is the first point of contact for patients and plays a critical role in creating a positive patient experience. This position is responsible for greeting patients, managing schedules, handling phone calls, verifying insurance, collecting payments, and supporting daily office operations.

Key Responsibilities

• Greet patients with a warm, professional attitude and check them in/out.
• Answer phone calls, schedule appointments, and manage the office calendar efficiently.
• Verify dental insurance benefits, eligibility, and coverage details.
• Collect co-pays, balances, and provide financial information to patients.
• Enter and update patient information accurately in the practice management system.
• Communicate treatment plans and assist patients with questions.
• Coordinate patient flow with clinical team members.
• Handle incoming/outgoing mail, forms, and administrative tasks.
• Maintain a clean, organized, and welcoming front desk area.
• Protect patient confidentiality and follow HIPAA standards.

Job Type: Full-time

Pay: $ $21.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement
• Paid time off
• Paid training

Work Location: In person