Grave Shift Mentor

About Our Organization

We are a residential treatment center specializing in supporting individuals with complex mental health needs. Our work is grounded in compassion, structure, and evidence-based care, with a focus on helping clients build the skills they need to move toward stability and independence.

At the heart of our program is a simple but powerful mission: to help every person create a life worth living. We believe in meeting clients where they are, offering consistent support, and fostering an environment where growth is possible at any hour of the day — including the quiet moments overnight when our Grave Shift Mentors play a crucial role.

About the Role

We're looking for a calm, dependable, and compassionate Grave Shift Mentor to join our residential treatment team. This role plays a vital part in ensuring the safety, wellbeing, and stability of our clients during overnight hours. The ideal candidate is patient, observant, comfortable maintaining boundaries, and able to respond effectively in both quiet and crisis situations.

*This position is for grave shift mentor to work in our residential treatment center.*

Key Responsibilities

• Provide supervision and support to clients, ensuring their safety during sleeping hours and while awake as needed.
• Maintain a solid understanding of our therapeutic level system, rules, terminology, and group dynamics to ensure consistency.
• Use behavioral management and de-escalation techniques appropriately; participate in crisis intervention and therapeutic holds if necessary (training provided).
• Document client behavior, observations, and overnight activity in daily shift notes for clinical staff review.
• Communicate clearly and professionally with both staff and clients.
• Complete overnight operational tasks including:
  • Searching in and documenting clients' belongings
  • Updating census documents
  • Printing and restocking therapeutic materials
  • Completing in-house laundry
  • Taking out trash in the workspace
• Assist with new admissions and pass returns, including processing valuables and conducting searches.
• Answer the company phone and front door in a professional, HIPAA-compliant manner.
• Accurately manage timekeeping through BambooHR.
• Perform other duties as needed to support the program and maintain a safe, therapeutic environment.

What We're Looking For

• Someone reliable, steady, and comfortable working independently during overnight hours
• Strong communication skills and attention to detail
• Ability to remain calm and use good judgment under pressure
• Willingness to learn therapeutic approaches, including DBT principles
• Prior experience in behavioral health, residential programs, or mentoring is helpful but not required—training is provided

QUALIFICATIONS

Education:

Minimum of High School Diploma or equivalent of Bachelor's Degree (with behavioral science major) preferred.

Training and Experience:

Must possess a current certificate for cardiopulmonary resuscitation (CPR) and first aid.

Note: If no current certificate, the first aid and CPR certifications will be facilitated by the company upon hire.

Knowledge Required:

Must demonstrate understanding of and ability to apply behavioral/psychological theory and principles, as well as treatment approaches for young adult psychopathology. Knowledge and experience in outdoor education/recreation desired.

Supervised By:

Mentor Coordinator

Physical Demands

This position requires the ability to safely and effectively perform a range of physical tasks in both routine and crisis situations. These include, but are not limited to:

• Mobility: Ability to stand, walk, run, sit, reach, stoop, kneel, crouch, crawl, push, pull, lift, and grasp as part of daily responsibilities.
• Emergency Response: Ability to run up to 400 meters within 2.5 minutes to respond quickly in urgent situations.
• Strength: Ability to exert up to 100 pounds of force occasionally, including lifting, carrying, pushing, pulling, or otherwise moving objects as needed.
• Fine Motor Skills: Ability to perform repetitive motions using wrists, hands, and fingers to complete documentation and other tasks.
• Sensory Requirements:
  • Hearing: Sufficient hearing to detect and interpret sounds, distinguish detailed information, and communicate effectively.
  • Vision: Visual acuity adequate to complete administrative tasks, observe client behavior, and monitor the environment.
  • Speech: Ability to communicate clearly, sometimes quickly or loudly, to convey important instructions or information in real time.
    

These physical abilities are essential to ensuring client safety, supporting therapeutic interventions, and maintaining a secure environment within the residential setting.

Work Environment:

The primary work environment is the facility itself. 

Benefits:

• 95% employer-paid medical, dental, and vision insurance
• 75% employer-paid coverage for spouse and dependents
• 401(k) with employer match up to 5%
• Paid Time Off and holidays
• Supportive, mission-driven environment

Please note: New Roads Behavioral Health maintains a drug-free workplace. Medical marijuana cards are not accepted as exemptions under this policy, in compliance with federal regulations.