Quality Manager

Responsiblities

• Lead and maintain compliance with IATF 16949, and customer-specific requirements.
• Direct supervisory responsible for the plant quality department team including selection, hiring training, performance evaluations, and work schedule.
• Serve as the site Management Representative for quality systems.
• Report abnormal quality KPI's and customer scorecards and their related corrective/preventive actions to General Manager and Corporate Quality.
• Track the QMS required quality metrics and develop action plans to achieve green metrics.
• Review customer and engineering requirements to ensure successful new production launch by compliance with APQP and PPAP activities.
• Develop, update, and control quality procedures, work instructions, and records.
• Prepare for and lead internal audits, customer audits, and third-party audits.
• Drive corrective and preventative actions (CAPA) using structured problem-solving methods.
• Act as a primary quality contact for automotive customers and OEMs and Tier 1 customers.
• Manager customer complaints, warranty issues, and scorecards.
• Lead 8D problem-solving, root cause analysis, and corrective action submissions.
• Support customer PPAP submissions, launch readiness, and change management.
• Oversee supplier quality performance, including audits and corrective actions.
• Ensure compliance with APQP, PPAP, FMEA, Control Plans, MSA, and SPC.
• Monitor and analyze quality metrics (PPM, scrap, rework, customer returns).
• Partner with Production, Engineering, and Tooling to reduce defects and improve process capability.
• Support new product launches, process changes, and tooling modifications.
• Ensure effective incoming, incoming, in process, and final inspection systems.
• Lead, coach, and develop Quality Engineers, Quality Technicians, Quality Supervisor, Auditors, and Inspectors.
• Establish department goals aligned with plant KPIs.
• Conduct performance reviews and support training and skill development.
• Promote a culture of quality, accountability, and continuous improvement.
• Drive Lean, Six Sigma, and continuous improvement initiatives.
• Use data-driven decision making to identify trends and prevent recurring issues.
• Manage and support layered process audits (LPA) and risk mitigation activities.
• Ensure compliance with safety, environmental, and regulatory requirements related to quality.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in engineering, Quality, Manufacturing, or related field (or equivalent 5 years of experience).
• 5+ years of quality leadership experience in automotive manufacturing
• Strong working knowledge of IATF 16949 and automotive core tools.
• Experience in plastic injection molding or high-volume manufacturing environments.
• Proven experience leading audits, customer interactions, and corrective actions.
• Proficiency with quality data analysis, SPC software, and MS Office.
• Prefer IATF 16949 Lead Auditor certification.
• Prefer Six Sigma Green Belt or Black Belt.
• Experience working with Tier 1 or OEM automotive customers.
• Strong knowledge of statistical analysis and process capability studies.
• Experience supporting multi-shift manufacturing operations.
• Strong leadership and cross-functional collaboration.
• Excellent problem solving and analytical skills.
• Effective communications with customers and internal teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail oriented with a strong sense of ownership and accountability.

What We Offer

• 401(k) with Employer Match
• Medical Insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Employee discounts
• Flexible spending