Office Manager

About Us

Keyman Lawn, Tree & Pest is a locally owned and growing lawn care company serving the Madison area. We specialize in fertilization, weed control, tree care, and pest management, and we pride ourselves on excellent customer service, strong team culture, and doing things the right way. We're looking for an organized, proactive Office Manager to help keep our operations running smoothly as we continue to grow.

Position Overview

The Office Manager plays a key role in the day-to-day operations of the business. This person is responsible for managing administrative processes, supporting the owner and field teams, overseeing office systems, and ensuring customers receive a top-tier experience from the moment they contact us.

This role is ideal for someone who enjoys wearing multiple hats, improving systems, and being a central point of communication within a fast-paced service business.

Key Responsibilities

• Oversee daily office operations and administrative functions
• Manage inbound customer calls, emails, and online inquiries
• Schedule services and coordinate with field technicians
• Maintain and organize customer records, contracts, and service data
• Assist with invoicing, payments, and basic bookkeeping coordination
• Support hiring, onboarding, and employee paperwork
• Order office supplies and manage vendor relationships
• Help implement and improve office systems and processes
• Serve as a liaison between ownership, staff, and customers
• Assist with reporting, tracking KPIs, and operational organization

Required Skills & Qualifications

• 2+ years of experience in an office management, administrative, or operations role
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• High attention to detail and follow-through
• Comfortable working in a fast-paced, growing business
• Proficient with computers, email, and basic office software
• Ability to multitask and prioritize effectively
• Positive, team-first attitude with a customer-focused mindset

Preferred (Nice to Have)

• Experience in home services, lawn care, landscaping, or trades
• Familiarity with CRM (RealGreen) or scheduling software
• Basic accounting or bookkeeping experience
• Experience supporting a small business owner or leadership team

What We Offer

• Competitive pay based on experience
• Stable, year-round position
• Supportive and growth-oriented work environment
• Opportunity to play a key role in a growing local business
• Potential for advancement as the company expands

Pay: $ $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person