Sales Administrator

Location: Huntingdon, Cambridgeshire

Contract Type: Full-time, Permanent

Are you ready to take your career to the next level? At Riello, we’re on the lookout for a passionate Sales Administrator to support our dynamic sales teams. If you thrive in a fast-paced environment and love helping customers, this could be the perfect opportunity for you!

• Customer Engagement: Handle all customer sales inquiries via telephone and email with a friendly and professional approach.

• Order Processing: Efficiently process sales orders received through email.

• Purchase Orders: Raise purchase orders for non-stocked or made-to-order products.

• Collaboration: Liaise with the Sales Office Manager and suppliers to manage component purchase orders.

• Returns Management: Raise return requests and coordinate collections.

• Goods Receipt: Book in the receipt of incoming goods from Head Office and local suppliers.

• Delivery Coordination: Send delivery notes and details of upcoming deliveries to key accounts.

• Reporting: Produce and send reports to customers regarding open orders using our ERP systems.

• Filing Maintenance: Keep customer and purchase order filing organized and up to date.

• Experience: Previous experience in a sales administration or customer service role is essential.

• Communication Skills: Excellent verbal and written communication skills for engaging with both external and internal customers.

• Customer Focus: Strong customer service and problem-solving abilities.

• Attention to Detail: A keen eye for detail to ensure accuracy in all tasks.

• Team Player: Ability to work collaboratively within a team as well as independently.

• Technical Skills: Proficient in Microsoft Office and Excel.

• Competitive Salary: Enjoy a very competitive base salary.

• Generous Leave: Benefit from 25 days of holiday plus bank holidays.

• Holiday Purchase Scheme: Flexibility to purchase additional holiday days.

• Pension Plan: Secure your future with our company pension scheme.

• Life Assurance: Peace of mind with our life assurance policy.

At Riello UK, we manufacture a comprehensive range of gas, oil, and dual fuel burners for various applications, including residential, commercial, and industrial sectors. As a global leader in advanced heating and cooling technologies, our strength lies in our commitment to innovation and the expertise of our dedicated team.

Equal Opportunity Employer: Riello is proud to be an Equal Opportunity/Affirmative Action Employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.

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