Corporate Receptionist

Step into a role where first impressions matter! Become part of a welcoming, professional team delivering exceptional workplace hospitality in the heart of London.

We are on the lookout for a Receptionist/Concierge to join our Rapport team. This is a fantastic opportunity for someone who enjoys meeting people, takes pride in presentation, and thrives in a service-led, fast-paced environment. You’ll provide authentic hospitality to employees, visitors, and VIP guests, ensuring every interaction reflects Rapport’s commitment to excellence.

• Type of contract: Full-time, Permanent
• Hours: 40 hours per week , Monday–Friday (shift rota aligned to business needs)
• Location: London

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards.
• Secure Your Future: Benefit from a contributory pension scheme to support your long-term goals.
• Health Matters: Access wellbeing initiatives, an Employee Assistance Programme, and digital GP services.
• Thrive Personally & Professionally: Unlock ongoing learning and development opportunities to grow your career.
• Celebrate Excellence: Be recognized through our WOW! Awards and Rapport Excellence Awards.
• Give Back to Community: Take one paid volunteering day each year to support a cause close to your heart.

• Deliver a warm, professional welcome to all visitors, employees, and guests.
• Manage reception and front-of-house services to ensure a seamless arrival experience.
• Register visitors using the Visitor Management System.
• Handle internal and external calls in a professional and courteous manner.
• Support meeting room bookings, set-ups, and guest requirements.
• Maintain immaculate reception and client-facing areas at all times.
• Build strong working relationships with on-site teams and key stakeholders.
• Adopt a flexible, proactive, and adaptable approach to ad-hoc duties as required.

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, and Stronger Together.
• Have a naturally warm, outgoing personality and a passion for customer service.
• Be confident building rapport with a wide range of stakeholders, including VIPs.
• Be proactive, organized, detail-oriented, and adaptable, with a strong can-do attitude.
• Maintain a professional, polished, and considerate manner at all times.
• Be comfortable working independently and as part of a close-knit team.
• Be proficient in Microsoft Office and basic business administration systems.
• Demonstrate excellent time management skills and the ability to remain calm under pressure.

At Rapport, our people come first. We are committed to developing our Ambassadors and supporting their career progression through a wide range of professional and personal development opportunities. With access to over 50 training workshops and structured development pathways, we invest in helping you grow.

We are passionate about equality, diversity, and inclusion. Through our “Be Yourself at Rapport” programme and Employee Networks, we create safe spaces for connection, collaboration, and celebrating individuality.

Wellbeing is a priority at Rapport. We continue to invest in initiatives that support both mental and physical health, ensuring our teams feel supported and valued.

Rapport is proud to be a Disability Confident Employer , working with external partners to provide meaningful employment opportunities for people with special educational needs and disabilities.

Rapport is an award-winning specialist provider of fully managed front- and back-of-house guest services for corporate organisations. We support clients across the UK & Ireland, as well as key locations in the US and Hong Kong.

Our clients range from boutique firms to global blue-chip organisations, all united by a commitment to delivering exceptional customer service.

Our awards include:

• Best Company to Work for in the UK Business Services Sector (Best Companies)
• 3-Star World Class Company accreditation from Best Companies
• Top 30 Best Places to Work in Hospitality
• Excellence in Diversity & Inclusion – HR in Hospitality Awards

Rapport is part of Compass Group UK & Ireland , a FTSE 100 company.

We aim to contact applicants within 5–7 working days . Due to high application volumes, we recommend applying for the role that best matches your experience and checking your inbox (including junk/spam folders) for our response.