Key Account Manager Data Centres

Location: London

Contract Type: Full-time, Permanent

Are you ready to take your career to the next level? We are on the lookout for a dynamic and experienced Key Account Manager to join our rapidly expanding EMEA Data Centre sales team. Based in the UK, this role requires a travel commitment of around 10%-15%.

In this pivotal position, you will drive new business and expand strategic relationships with data centre customers, including hyperscalers, colocation providers, enterprise end users, contractors, and consultants. Your efforts will be crucial in delivering both short-term wins and long-term growth for our Carrier Data Centre business.

• Identify and Pursue Opportunities: Seek out net-new opportunities across hyperscaler, colocation, edge, enterprise, and replacement cycles.

• Build Relationships: Serve as the primary point of contact for strategic and hyperscaler accounts, fostering strong, long-lasting relationships at multiple levels.

• Develop New Accounts: Get the tenders, study the projects, and craft compelling offers to win clients over.

• Maintain a Robust Pipeline: Build and sustain an insight-led pipeline and backlog aligned with a strategic account plan.

• Conduct Market Research: Stay informed about industry trends, competitors, and emerging technologies to shape effective sales strategies.

• Represent Carrier: Attend industry events, conferences, and networking forums to enhance our brand and pipeline.

• Coordinate Internally: Work closely with engineering, operations, and customer support teams to ensure successful project delivery.

The ideal candidate will have a deep understanding of the data centre industry, strong sales acumen, and exceptional account management skills.

• Experience: Proven experience in Key Account Management, sales, or business development within data centre infrastructure; HVAC/chilled-water and airside cooling experience is highly valued.

• Track Record: Demonstrated success in managing large, complex accounts and achieving ambitious targets.

• Technical Knowledge: Familiarity with hydronic chilled-water and airside products applicable to data centre cooling is advantageous.

• Communication Skills: Strong negotiation, communication, and stakeholder management skills; excellent time management and organization.

• Willingness to Travel: Flexibility to travel and utilize regional offices as needed.

• IT Proficiency: Competent in MS Office applications.

• Hunter Mentality: A proactive approach to pipeline generation, resilience, and disciplined execution.

• Competitive Salary: Enjoy a competitive base salary.

• Sales Bonus Scheme: Benefit from an uncapped sales bonus scheme with accelerators.

• Company Vehicle: Choose between a company vehicle or a cash allowance.

• Generous Holiday: 25 days of holiday plus bank holidays, with a holiday purchase scheme available.

• Pension Plan: Secure your future with our company pension plan.

• Career Growth: Shape the future of a high-performing sales team with ample career progression and development opportunities.

Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions. With over 100 years of proven innovation, we solve global challenges and drive new industries. Our mission is to be the first choice for heating, air-conditioning, and refrigeration solutions worldwide, making the world a better place to live, work, and play. Consistently ranked among the world’s most respected companies, we are also pioneers in social responsibility, caring for both the environment and our people.

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other federally protected class.

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