Veterinary Assistant/CSR

Animal Medical Center of Van Buren is seeking a dedicated and versatile Veterinary Assistant/Client Service Representative to join our team In this dual-role position, you'll be a vital part of both our medical support team and our reception staff. Whether you're assisting in the treatment area or greeting clients at the front desk, your work will help ensure our patients receive the highest quality care and our clients feel informed, supported, and welcome.

Your responsibilities will include assisting with outpatient visits and procedures, educating pet owners, managing appointment flow, and maintaining a warm, professional presence as the face of our hospital. You'll collaborate with our doctors and veterinary technicians while also engaging with clients in person and over the phone to answer questions, schedule appointments, and provide guidance on our services.

This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, and is equally passionate about excellent patient care and outstanding customer service.

This is a full-time position, with a 4-10s schedule and availability needed Monday-Friday. No weekends Your schedule will be split 2 days as an assistant, and 2 days as a CSR.

Full-time benefits and compensation**:

• Compensation: $20-22 per hour, for each hour worked*
• Bonus package: $500 for those with 3+ years of consecutive, current assistant experience
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

Minimum Qualifications And Skill Set

• 1+ years of veterinary experience in a clinical setting

• Proficiency in the following skills:

• Basic assisting skills (ie. restraint, nail trims, anal glands, medical notes)

• Oral medication administration
• Client communication/education
• Phone etiquette

We're a thriving, 2-doctor, client-focused veterinary hospital dedicated to excellence in patient care and building a supportive, team-driven culture. At Animal Medical Center of Van Buren in Belleville, MI, we believe veterinary care should be personalized, accessible, and rooted in trust. We've proudly served our community for years, building strong relationships with pet owners and delivering high-quality, compassionate care to every patient. Our hospital was founded on the belief that pet owners deserve affordable access to exceptional medicine.

• To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors. **During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.