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Health Application VMO Analyst
- Edison, Georgia, United States
- Edison, Georgia, United States
Über
At Divurgent, we employ real people on our Team, not just "resources." We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent's values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.
6 Month Contrat to Hire
Hybrid: 70% Remote, 30% Onsite
Candidate needs to be local/ish to NJ (NJ, NY, PA)
No 3rd Party/C2C/Sponsorship
Health Apps VMO Analyst
Key Responsibilities Include
- Serve as a strategic business partner to Health Applications leadership, driving vendor management and commercial governance for a portfolio of health applications vendors, including EHR (Epic preferred), integrated clinical applications, interoperability-related services, and managed application services providers
- Structure, negotiate, and manage contract vehicles including MSAs, SOWs, order forms, amendments, and BAAs, ensuring appropriate protections for healthcare compliance (HIPAA/HITECH), data privacy and security requirements, and clear downstream vendor obligations (including flow-down terms for subcontractors)
- Lead vendor engagement strategy and planning for new initiatives and expansions, translating business and clinical goals into clear scopes, deliverables, assumptions, acceptance criteria, and operating governance
- Coordinate and facilitate RF(x) sourcing events, vendor selection activities, and negotiation cycles in collaboration with leadership and Strategic Sourcing
- Support contracting and negotiation efforts for EHR modules, professional services SOWs (implementation, optimization, upgrades), and application managed support engagements, ensuring commercial clarity, pricing transparency, and risk-appropriate terms
- Partner with clinical and operational stakeholders to align vendor deliverables to clinical workflows and operational readiness, supporting upgrade planning, go-live execution, hypercare support, and stabilization activities
- Establish and operationalize vendor performance management frameworks, including SLAs (availability, response, resolution), escalation paths, service reporting requirements, issue triage models, and KPI scorecards
- Drive vendor accountability through recurring operating cadences (weekly checkpoints, monthly reviews, QBRs), ensuring issues are surfaced early and remediated with documented corrective action plans
- Coordinate cross-functional alignment with Clinical Leadership, HIM, Privacy, Security, and Legal for matters related to interoperability standards (HL7, FHIR), data exchange, security controls, audit readiness, and compliance obligations
- Build and maintain executive-ready reporting on vendor performance, risk, renewal timelines, financial stewardship, and value realization; develop dashboards and presentations for senior stakeholders
- Identify opportunities to reduce cost and risk through vendor rationalization, contract optimization, rate-card governance, improved commercial terms, and standardization of vendor engagement models
- Maintain templates, playbooks, and operating procedures that improve consistency, reduce cycle time, and strengthen governance across Health Applications vendor engagements Other duties and projects as assigned
Required Experience & Qualifications
- 7+ years of progressive experience in healthcare IT, vendor management, sourcing, contracting, or application portfolio governance within a hospital system or integrated delivery network (IDN)
- Demonstrated experience supporting Health Applications portfolios, including EHR platforms (Epic strongly preferred), integrated clinical systems, interoperability solutions, and application managed services
- Hands-on experience structuring, negotiating, and managing healthcare IT contracts, including MSAs, SOWs, amendments, BAAs, and order forms
- Strong working knowledge of healthcare regulatory and compliance requirements, including HIPAA, HITECH, data privacy, security controls, and audit readiness
- Proven ability to lead RF(x) processes, vendor evaluations, and selection activities in partnership with IT leadership and Strategic Sourcing/Procurement teams
- Experience managing professional services engagements (implementation, optimization, upgrades) and application managed support contracts with clear scope, deliverables, and acceptance criteria
- Vendor performance management experience, including defining SLAs, KPIs, escalation models, service reporting, and corrective action plans
- Ability to partner effectively with clinical, operational, and technical stakeholders, translating clinical workflows and business needs into executable vendor deliverables
- Experience facilitating working sessions, governance forums, and executive-level discussions with internal stakeholders and external vendors
- Strong analytical, organizational, and communication skills, with experience developing executive-ready dashboards, reports, and presentations
- Bachelor's degree in Business, Healthcare Administration, Information Systems, or a related field (or equivalent experience)
Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.
Sprachkenntnisse
- English
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